Back

Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

Directions

By Type

1,319 Reviews of Cumberland Kia

October 15, 2022

Fifteen words about this dealer Fifteen words about this dealer Fifteen words about this dealer More

by Chad Malone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 25, 2022 -

Cumberland Kia responded

Thank you for taking the time to review our dealership

October 14, 2022

Great people. Great service. They have passion and love what they do! Try them out More

by PrideNwinning7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Those BOYS at Cumberland customs
Oct 15, 2022 -

Cumberland Kia responded

Thanks so much for taking the time to write this review

October 14, 2022

Susie Green is awesome in helping me out in any situation. Great job everyone. Thank you. More

by LJDRAGONFLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 15, 2022 -

Cumberland Kia responded

It was a pleasure to read about experience

October 14, 2022

Thanks to the service staff at cumberland kia in taking care of my needs in the last minute without a appointment. Thanks to you all. More

by flyingrob000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie Green
Oct 15, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review!

October 13, 2022

I was in and out in about 20 minutes. Everyone was friendly, polite and professional. More

by MELODY4U9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know who the service techs were, Susie Green
Oct 15, 2022 -

Cumberland Kia responded

Thank you so much for taking the time to write this review

October 13, 2022

I just want to thank the service dept at cumberland kia they do a wonderful job explaining what's going on with vehicle and do a great job helping me understand what I'm paying for in the end. Thanks guys More

by flyingrob000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 15, 2022 -

Cumberland Kia responded

Thank you for taking the time to write such a great review

October 12, 2022

The truck rides really rough. The dash has a cut in it. There is a dent in driver door. The passenger seat leather trim is disconnected and there is tar all over the truck. In More

by jr_jwr0810
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clay evans of overdrive usa
Oct 12, 2022 -

jr_jwr0810 responded

Terrible experiance i wont do that ever again for sure. Passenger seat lether is also disconnected from its holder.

October 12, 2022

Service department was more than accommodating and so very friendly, professional and courteous. Suzie kept me updated on the status of my engine replacement. I was provided a loaner vehicle while the More

by janine.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentleman that waited on me on Saturday's in Susie's absence. I do not know his name., Susie Green
Oct 15, 2022 -

Cumberland Kia responded

Thank you for the awesome Review

October 12, 2022

Staff was very helpful and knowledgeable about the product. They had it completed in under the estimated time and it looks awesome! I would highly recommend using them for any custom work you need don More

by TRSWALLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names
Oct 15, 2022 -

Cumberland Kia responded

Thank you for leaving this glowing review

October 12, 2022

Very friendly staff that make you feel like they have known you forever! Very professional More

by Sherry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Stout
Oct 15, 2022 -

Cumberland Kia responded

Your recommendation means a great deal to us

...
74
...