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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

October 18, 2022

Very fast and very nice service. The wait was not long and things were explained very clearly. More

by ASHLEYBLUMETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 25, 2022 -

Cumberland Kia responded

Awesome to hear we did such a great job

October 18, 2022

Everyone at the dealership is kind and helpful. They strive to give the best possible service, even on short-handed days. More

by DWAY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie Green
Oct 25, 2022 -

Cumberland Kia responded

We can’t thank you enough for taking the time to share

October 18, 2022

They were friendly, professional and knew what they were doing!! I would definitely recommend them!! More

by Carlotta Farley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Strickland
Oct 25, 2022 -

Cumberland Kia responded

We appreciate the feedback

October 16, 2022

I bring all my vehicles to this service department due to their attention to detail, for listening to the customer and their service representative Lucas. More

by Fcurrier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas, Susie Green
Oct 25, 2022 -

Cumberland Kia responded

We are delighted to hear that your visit to our dealership went so smoothly

October 16, 2022

Cumberland Kia is always efficient, always on time & great service. They have always been so good every time I have service. More

by KATHYQUALLS2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 25, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review

October 15, 2022

Fantastic service by Tim and his staff, I love that they know gladiators and don’t just guess. Fixing the mess up of another company and doing it the right way was awesome! I’ll be back all the way for WV More

by Janking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Brown
Oct 15, 2022 -

Cumberland Kia responded

We appreciate your kind feedback

October 15, 2022

I was very pleased with this visit. They had exactly what I wanted right on the lot. More

by Kaylalw91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Bart) Bartlet, Cody Stout
Oct 15, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

October 15, 2022

This was the friendliest dealership in town. The wasn't pushy and they were very helpful. I would recommend Jon Ward to anyone More

by Gsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jon Ward
Oct 15, 2022 -

Cumberland Kia responded

We appreciate your feedback

October 15, 2022

Everyone there treats me like I am an honored guest. Greetings at entering and thank-you’s at leaving! More

by Vndn3863
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 15, 2022 -

Cumberland Kia responded

Thank you for taking the time to review our dealership

October 15, 2022

I’m like my chry twc is very good vehicle I like having truck to More

by Rey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susie Green
Oct 15, 2022 -

Cumberland Kia responded

Thanks for sharing

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