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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

November 23, 2022

I love this dealership. They make sure my car is at it's best. Susie always remembers my name and is very sweet. More

by JAFRABUZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for the for the excellent feedback

November 23, 2022

The service center is always friendly & go out of the way to try to help. More

by TSEIBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you very much for posting

November 23, 2022

As always it was a great experience with them Very friendly and helpful as always More

by JOSWAFFORD5545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank You for the 5 star review!

November 23, 2022

We r thankful for the service we got. Everyone we talked to were so nice an polite.Not knowing what’s Gona happen when you go in to buy a car if you would qualify for one.We are thankful More

by robertlisa71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Anderson
Nov 29, 2022 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review

November 19, 2022

Easy to make a appt and able to drop off and pick back up later in the day More

by LINSEYSBROWN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ward, Susie Green
Nov 29, 2022 -

Cumberland Kia responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

November 19, 2022

It was very helpful. Not a very long wait. Very clean and friendly and they had wifi. More

by SUBTEACHER37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

We appreciate you taking the time to leave us a great review!

November 19, 2022

Very friendly staff and very knowledgeable Josh Strickland was a great no pressure sales person I will definitely buy from him again More

by mike@spifamily.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Strickland
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for the posting

Nov 29, 2022 -

mike@spifamily.com responded

best dealership i have ever bought from in the last 50 years

November 19, 2022

They are awesome! They really worked hard for me to get a dependable car… I love it and the guys there are really nice and understanding that life is really hard at ti More

by Shelma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braxton
Nov 29, 2022 -

Cumberland Kia responded

Thanks for your awesome review

November 19, 2022

Everyone was friendly and professional. Will definitely go back for anything else that I need. More

by VWYLITTLEGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you for writing this fantastic review

November 18, 2022

Fantastic staff and service. Always a pleasure to have my car serviced there. Purchased my car from Cumberland Kia, I highly recommend it! More

by RCBLAZE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Scotty Litton, Mike (Bart) Bartlet, Cody Stout, Jon Ward, William Bryant, Tina Ledbetter, Susie Green, Brandon Hall
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for posting the review

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