Cumberland Kia

Very prompt and courteous. Took me immediately and relaxed in nice sitting room while work being done. Small price for tire rotation, but i thought maintenance pkg.had been add Took me immediately and relaxed in nice sitting room while work being done. Small price for tire rotation, but i thought maintenance pkg.had been added when i purchased new. Disappointed they told me I had not. More

Very courteous and prompt about everything we need Clean waiting room and everyone is happy to help you Clean waiting room and everyone is happy to help you More

They are always professional and friendly and very thorough as they get the job done thorough as they get the job done More

Easy to work with. Service department staff is friendly and andwers any questions I have. Service department staff is friendly and andwers any questions I have. More

Kia of Cookeville is the friendliest service center I’ve ever been in. Lucas can answer any question you have, he is very knowledgeable. He takes his job very seriously. I’m so happy I bought a Kia. Thank ever been in. Lucas can answer any question you have, he is very knowledgeable. He takes his job very seriously. I’m so happy I bought a Kia. Thank you all Kia service center employees. More

My sales associate was very helpful with my car needs. I was in the store for about ten minutes, and he had me a list of vehicles that meet my needs. I was in the store for about ten minutes, and he had me a list of vehicles that meet my needs. More

Excellent Dealership Kind People Great Cars Knowledgeable People Great Service Dept Clean Environment Decent Prices Cars Knowledgeable People Great Service Dept Clean Environment Decent Prices More

Always a great experience with Cumberland kia. Customer service is amazing and reliable. Thanks for all you do Customer service is amazing and reliable. Thanks for all you do More

Getting someone to answer the phone for Cumberland Auto is a joke. It will ring at least 20 times before she answers. Then you have to let them transfer you to KIA service. They might answer the phone. It is a joke. It will ring at least 20 times before she answers. Then you have to let them transfer you to KIA service. They might answer the phone. It took me 4-5 weeks to get my car fixed do to waiting on parts. The peoptat the service are very friendly. Something needs to be done about the main switchboard operator. It should never ever take that long to answer a phone. More

The management of the Cookeville KIA always go above and beyond for us and we appreciate it! beyond for us and we appreciate it! More