Cumberland Kia

Susie is extremely knowledgeable about Kia’s warranty and their products. I don’t think I have asked a question she hasn’t been able to answer. their products. I don’t think I have asked a question she hasn’t been able to answer. More

I have been going to Cumberland Kia ever since moving to Tennessee two years ago and I’ve been very satisfied with their customer service and quality of their service department. They are friendly and compe Tennessee two years ago and I’ve been very satisfied with their customer service and quality of their service department. They are friendly and competent. More

They always treat you with kindness like part of their family and always get you in as soon as possible family and always get you in as soon as possible More

Service department is excellent. .quick awesome service. Employees were very helpful and did an excellent job on my Kia. .quick awesome service. Employees were very helpful and did an excellent job on my Kia. More

Best service in town. Always polite and courteous with fair prices makes us a loyal customer. Always polite and courteous with fair prices makes us a loyal customer. More

Always nice and courteous always helpful with everything and answer questions would recommend this service and answer questions would recommend this service More

Worst service I have ever seen. I had to call to to get any update , service advisors are either over worked or completely incompetent. As far as the mechanics, they changed a s I had to call to to get any update , service advisors are either over worked or completely incompetent. As far as the mechanics, they changed a spark plug to see if it would help the Bering in the turbo. Drive to Nashville, you will regret it if you dont More

Always great service and friendly staff waiting to accommodate your needs! I feel confident my vehicle has been serviced to my expectations. accommodate your needs! I feel confident my vehicle has been serviced to my expectations. More

The Cookeville Kia dealership worked me in their schedule After experiencing a battery problem and they worked in a timely fashion with Pleasant attitude and helpfulness their customer care in the service ce After experiencing a battery problem and they worked in a timely fashion with Pleasant attitude and helpfulness their customer care in the service center is why I continue to take my car to their location also the person's attending the phones are very friendly and helpful More

Wonderful customer service and we always leave feeling confident our vehicle was well taken care of. confident our vehicle was well taken care of. More