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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

December 01, 2022

I bought car number one from here based on salesman Cody Thomas alone. I bought car number two from here based on Cody Thomas AND service department. Recently was able to donate to Toys for Tots and had BOT More

by Chad Montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Thomas , Susie Green
Dec 06, 2022 -

Cumberland Kia responded

Thank you so much for the feedback

December 01, 2022

The Cumberland Kia is an excellent service center for all your service. We have bought 7 vehicles from this dealership. Every salesman we have had has always done their best for me. Their service is wonderf More

by GLOVER126
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lucas in Service is always friendly and accommodating., Adam Eldridge, Scotty Litton, Tina Ledbetter, Susie Green
Dec 06, 2022 -

Cumberland Kia responded

We appreciate your feedback

Dec 07, 2022 -

GLOVER126 responded

My Email Glover126@hotmail.com

December 01, 2022

Great experience. They cater to your needs. Comfortable waiting room. Coffee..wifi...vending machines. Great service department. More

by SUBTEACHER37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Dec 06, 2022 -

Cumberland Kia responded

Your recommendation means a great deal to us

November 30, 2022

Very fast service! Service manager went out of her way to make my visit pleasant More

by m.thompson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Dec 06, 2022 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating! If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future.

November 29, 2022

This Kia is awesome. Good service and friendly. I would recommend everyone to this dealership. More

by NOPUTPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for the posting

November 29, 2022

Great customer service. They treat you like they’ve known you for years. Excellent location. More

by mark2714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you for taking the time to share your experience with us online

November 29, 2022

Wish we had been told of the toy drive. My tires are fairly new. Said I need to look into new tires. The mileage sticker is wrong for the next oil change. More

by DGC1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who was in service , Susie Green
Nov 29, 2022 -

Cumberland Kia responded

We appreciate the time you have taken to provide feedback

November 28, 2022

Always has me in and out quickly with great service! Always a pleasure doing business with them. More

by STORMY8102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank You for the 5 star review!

November 26, 2022

Great dealership you can trust with all your business. Simply down home service . Need more of type More

by RBOYD11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you for writing this fantastic review

November 26, 2022

I love Cumberland Kia the service department is great and always has informative answers on my car and keeps my wheels rolling. Thank you Susie and Lucas your my peeps. Thank you More

by MSDOLITTLE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Nov 29, 2022 -

Cumberland Kia responded

Thank you so much for the for the excellent feedback

Nov 29, 2022 -

MSDOLITTLE61 responded

My email address is msdolittle61@yahoo.com

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