Cumberland Kia

Cumberland Kia responded

Thank you for your positive review of Cumberland Kia, we're so glad to hear that our location and staff exceeded your expectations. We pride ourselves on customer service and strive to ensure each customer is happy with their purchase. It's great to hear that we provided you with the kind of work and turnaround time you were looking for. It means a lot to us when returning customers give us the opportunity to serve them again - we really appreciate it! We look forward to seeing you in the future and helping make your car needs come true. Thanks again for coming in - have a great day.

Cumberland Kia responded

Thank you for your kind words about the team at Cumberland Kia! We strive to make our dealership a hassle-free and enjoyable place to purchase or service a vehicle, and it looks like we have succeeded with you. We really appreciate your feedback and for choosing us for your next car purchase. We look forward to seeing you again in the future!

Cumberland Kia responded

Thank you for taking the time to leave us such a positive review! We're delighted to hear that your relationship with Cumberland Kia has spanned 15 years. It means the world to us when our customers find their perfect car and love growing with it over the years. We look forward to being part of your journey into the next 15 years, and we would be honored if we could help you welcome a new member into your family. Our staff is always here to offer advice, answer questions, and provide support so you can make an informed decision on your next vehicle. We hope you’ll come back soon!

Cumberland Kia responded

We are grateful to hear that you received prompt and attentive service at Cumberland Kia! We value your time greatly and strive to provide not only quality service, but an efficient customer experience as well. Thank you for taking the time to leave us this review and we look forward to helping you with all of your Kia needs in the future.

Cumberland Kia responded

We are so glad to hear that you had a great experience with us at Cumberland Kia! It's always wonderful when we can showcase the excellent customer care and assistance we strive for each day. Our team truly cares about our customers, and it's rewarding each time we receive feedback like this! Thank you for recognizing their efforts. We look forward to seeing you again soon.

Cumberland Kia responded

We are grateful to hear that you received prompt and attentive service at Cumberland Kia! We value your time greatly and strive to provide not only quality service, but an efficient customer experience as well. Thank you for taking the time to leave us this review and we look forward to helping you with all of your Kia needs in the future.

Cumberland Kia responded

Thank you for your excellent review. We're thrilled to hear that we were able to save you a trip back and get you in quickly - that's exactly the level of service we strive for. Please let us know if there is anything else that we can do for you and we look forward to seeing you again soon!

B.S.FERRIS responded

Thank you, we will be back! This is the first vehicle we did not purchase from your dealership in close to 20 years, the sales department and i could not come close to an agreement, we went to another dealership, they took us u on our offer immediately, but your service department treated us like we had purchased it there!

Cumberland Kia responded

Thank you for your five-star review of Cumberland Kia! We are so happy to have been able to provide you with an excellent service experience and super helpful customer service from Susie. Our goal is always to help our customers find quality products all while saving them money, and it sounds like we succeeded! We're glad that the whole process was speedy and we could make sure that your car was safe. Thank you for choosing us for your car care needs, and we look forward to seeing you again soon!

Cumberland Kia responded

Thank you so much for taking the time to write such a wonderful review about your experience at Cumberland Kia. We are thrilled to hear that you had a great time while visiting our facilities and we thank you for recognizing our team's knowledge, friendliness, helpfulness, and excellent service. It is our goal to ensure that every customer has the best experience possible when visiting us and it is so rewarding to know that we surpassed your expectations. We hope that you enjoy your new vehicle and we look forward to seeing you soon!

Cumberland Kia responded

Hello George, thank you for your wonderful review of Cumberland Kia! We really appreciate that you took the time to share your experience with us. It's great to hear that our team was able to provide friendly and helpful service when you brought your vehicle in. We pride ourselves on delivering quality customer service and we're happy to hear that your expectations were met. If there is ever anything else you may need, please do not hesitate to contact us. Thank you for choosing Cumberland Kia, we look forward to seeing you again soon!