Cumberland Kia

Cumberland Kia responded

Thank you for returning to Cumberland Kia for your third car purchase! We're thrilled that you've enjoyed a great experience on each visit. Your loyalty means the world to us and our team is dedicated to ensuring that every customer recieves a rewarding experience. It's our mission to make sure you drive away happy in your new car, while also having a pleasant overall visit when you come into the dealership. We look forward to seeing you again soon and thank you for trusting us with your family's automotive needs!

Cumberland Kia responded

Thank you for your 5-star review of Cumberland Kia! We are so glad to hear that our fast service, friendly team and promised free device all worked together to provide a satisfactory experience. Your feedback is invaluable; it lets us know how well we're meeting our customers' expectations and what areas we should be focusing on for improvement. It was a pleasure providing service to you! Please don't hesitate to let us know if there's anything else we can do for you in the future.

Cumberland Kia responded

Thank you for taking the time to share your positive review of Cumberland Kia! We really appreciate knowing that our team was helpful, knowledgeable, polite, and friendly. It's great to know you felt comfortable in our waiting room and that you plan to return for future maintenance issues. We are constantly striving to create the best service experience possible, so it is rewarding to hear when we get it right. We hope to welcome you back soon!

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we're glad to hear that your experience was a good one. We appreciate your business and hope to see you again soon!

Cumberland Kia responded

Thank you for choosing Cumberland Kia for your automotive needs, and for taking the time to write a review. We're glad to hear that you have had a positive experience with us, and that we were able to meet your repair needs in a professional and timely manner. We appreciate your recommendation, and hope that you'll continue to choose us for all of your future auto repairs. Thank you for your business!

Cumberland Kia responded

Thank you for your kind words about Cumberland Kia! We strive to provide an outstanding customer experience and your feedback shows that we are going in the right direction. Our focus is making sure our customers have a pleasant, hassle-free experience each time they come in for service. We are also incredibly grateful for your loyalty over the years - it means a lot to us! Thank you again and please don't hesitate to reach out if there's anything we can do for you in the future.

Cumberland Kia responded

Thank you for your wonderful review of our service department. We're thrilled to hear you always have such a great experience and that we are able to accommodate your needs in a timely manner. Our team takes pride in delivering exceptional customer service and upholding the highest standards of quality when servicing our customers' vehicles. We look forward to seeing you again soon!

Cumberland Kia responded

Thank you for your kind words, Cumberland Kia. We're happy to know that you've had a positive experience with our dealership and our staff. Susie is a valuable member of our team and we're glad you appreciate her friendly service.

Cumberland Kia responded

Thank you for choosing Cumberland Kia, we appreciate your business. I am sorry to hear that you have been experiencing issues with the alignment of your vehicle. Our technicians are highly trained and certified and would never recommend a service that is not necessary. If you have any further questions or concerns, please do not hesitate to contact us.

Cumberland Kia responded

Thank you for your loyalty to Cumberland Kia, we're glad to have you as a customer! We'll do our best to continue providing the excellent service you've come to expect.