Cumberland Kia

Cumberland Kia responded

Thank you for taking the time to share your experience of setting up an appointment and getting service done at Cumberland Kia! We are thrilled to hear that check in was fast and accurate, and that the requested service was completed without delay. We appreciate your feedback about the service manager's advice on upcoming work needed; we believe our customers should always be informed about their car maintenance, so that they can make the best decisions for their automotive needs. We are glad you had an overall positive experience with us and hope to see you again soon!

Cumberland Kia responded

Thank you so much for your kind words about Cumberland Kia, I'm so pleased to hear that we were able to get your car's recall work done quickly and that you enjoyed your time here. Our team is proud of providing outstanding customer service and clean, inviting spaces. We are thankful for all the loyal customers who come to us, and we look forward to seeing you again if you ever need anything at Cumberland Kia!

Cumberland Kia responded

Thank you so much for your kind words and excellent review. We appreciate the feedback and are so pleased to hear that you had a pleasant experience with us. We strive to provide outstanding service and create a welcoming atmosphere for our customers, so we're grateful that you noted these details in your review! Thank you for entrusting us with your vehicle maintenance needs, and we look forward to seeing you again soon.

Cumberland Kia responded

Thank you for rating your experience with Cumberland Kia a 5-star one, we really appreciate your feedback. We are so thrilled to hear that the repair was done in a timely manner and that the price was fair – thank you for recognizing our efforts to provide great service at an affordable price. We pride ourselves on keeping our customers in the loop so they know exactly what is being done to their car while it's here. We hope to see you again soon. Thank you again for taking the time to review us!

Cumberland Kia responded

Thank you for leaving us your positive feedback about Jon and your overall experience at Cumberland Kia! We're delighted to hear you had a positive visit and benefited from Jon's assistance. It's our top priority to ensure that each of our customers are involved in an informational, pleasant experience. We are grateful that you have recommended us, and we look forward to assisting you with all of your automotive needs in the future. Thank you again for your business!

Cumberland Kia responded

At Cumberland Kia, we take pride in providing friendly customer service and top-notch service to all our customers. We are so pleased to hear you had such a positive experience with us, and that you have shared your appreciation with others! We know that great word of mouth can go a long way in bringing new customers through our doors. Thank you for being a valued customer, and recommending us to your friends and family. It means the world to us.

Cumberland Kia responded

Thank you so much for your kind words, and for being a repeat customer at Cumberland Kia! It warms our hearts to know that Josh was able to exceed your expectations, as he is always pushing himself to provide the highest standard of service. Your satisfaction and opinion means the world to us and we hope you'll visit us soon for all your future automotive needs.

Cumberland Kia responded

Thank you so much for your kind words and 5 star review. We are grateful for the opportunity to assist you and your vehicle. We strive to provide excellent customer service and are delighted that we were able to make YOUR experience a positive one. We appreciate your recognition of our team's speed, friendliness, and attention to detail--airing up those tires was definitely above and beyond what you expected, but we take great pride in helping our customers stay safe on the road. Thank you for the privilege to do so and for choosing us for all your vehicle needs!

Cumberland Kia responded

Thank you for your kind words about your experience at Cumberland Kia. We're delighted that our friendly service was enough to earn us a 5-star review! As a company, we always strive to keep customers informed and updated throughout their services and our team is proud to hear they got the job done quickly and efficiently. Your feedback is invaluable to us in continuing to curate the best experiences possible. Thank you so much for taking the time to leave your positive feedback. We hope you'll visit us again soon!

Cumberland Kia responded

Thank you for your feedback. We strive to provide a customer experience that is both pleasant and efficient. We're so pleased to hear that our service team was able to accommodate you quickly, and that we only presented you with necessary services. We appreciate your business and look forward to helping you with all of your Kia needs in the future!