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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

March 17, 2023

Great service and friendly staff. We were in and out in a little over an hour for our maintenance service. More

by MHMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gentleman at the Express podium. , Susie Green
Mar 30, 2023 -

Cumberland Kia responded

Thank you for taking the time to review our dealership

March 16, 2023

Everyone was knowledgeable and easy to work with. I was able to get my new car without any hassle. More

by DAVIDNESTHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Scotty Litton, Susie Green
Mar 30, 2023 -

Cumberland Kia responded

Your marvelous review means a lot to us

March 15, 2023

Always a pleasure taking my vehicle to the Cumberland For service they are always friendly and Take care of you quickly and efficiently. Have always done a very good job. More

by Jimgstout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas in Servicd, Susie Green
Mar 30, 2023 -

Cumberland Kia responded

We appreciate the time it took for you to write this review.

March 15, 2023

Without exaggeration, the Cumberland Kia crew EXEMPLIFIES excellence in customer service. We bought the car and live in Metro Nashville, but drive all the way to Cookville because they just go out of their w More

by SHENNASFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green, Brandon Hall
Mar 30, 2023 -

Cumberland Kia responded

We love hearing from our customers, so thank you for leaving us this wonderful feedback

March 15, 2023

Friendly and fast service. Service is affordable. Great customer service. Very thorough and helpful with my questions. More

by Amandakayhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Litton, Susie Green
Mar 15, 2023 -

Amandakayhall responded

Great job!

March 15, 2023

Everyone is so nice and helpful! Would recommend to anyone. They had my car fixed in no time! More

by CAYLA_RAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis 5 stars Tyson 5 stars, Susie Green
Mar 30, 2023 -

Cumberland Kia responded

It’s great to know that you had such a wonderful experience while visiting our dealership.

March 14, 2023

They were very helpful and went out of their way to setup my girlfriend in the car with all the new tech More

by Jason.dilts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ward, Susie Green
Mar 30, 2023 -

Cumberland Kia responded

Thank you so much for the for the excellent feedback

March 14, 2023

Always ready to do the service and at reasonable price. Service folks are friendly too More

by B.THEFH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Mar 30, 2023 -

Cumberland Kia responded

Thank you for taking the time to share your thoughts with us

March 14, 2023

Cumberland Kia has always worked me in for oil changes whenever I popped in and gone above and beyond to give me discounts whenever possible. More

by AUTUMN.L.WELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Green
Mar 30, 2023 -

Cumberland Kia responded

Thank you so much for posting the review

March 14, 2023

Everyone was very helpful and done their job efficiently. They took time to explain everything about my Kia Soul and it didn't take but a couple of hours to get everything finalized. I was happy with the ser More

by deborahmcdwll1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ward
Mar 30, 2023 -

Cumberland Kia responded

Happy to hear you had a great experience

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