Cumberland Kia

Cumberland Kia responded

We are so glad to hear about your excellent experience with us at Cumberland Kia, and that we were able to provide you with fast, efficient, and thorough car maintenance. We know how important communication is when it comes to completing a successful service visit and it's great to hear that we successfully achieved this for you. If there is anything else we can do for you in the future, please let us know. Thank you for taking the time to leave such a kind review!

Cumberland Kia responded

Thank you for the glowing review of our service, and your loyalty to us over the past 11 years. It's been a pleasure having you in our family. We strive to ensure that every customer is satisfied with their service experience at Cumberland Kia; we are glad to hear you are one of them. Our team works day in and day out to ensure each customer gets a competitively priced and qualitatively superior maintenance experience - we're glad we lived up to your standards! Thank you for recommending us to anyone looking for exceptional automotive service. We look forward to providing for your Kia needs for many years to come.

Cumberland Kia responded

Thank you so much for your kind words, we appreciate you taking the time to review your experience with Cumberland Kia! We recommend customers to us all the time, and it's gratifying to know that when they come into the dealership they have a first-class experience. Our top priority is customer satisfaction and providing you with fast, friendly service from knowledgeable staff is one of our specialties! It was our pleasure to assist you. We hope to be able to help you again soon.

Cumberland Kia responded

Thank you for taking the time to share your experience with us at Cumberland Kia! It's great to hear that Susie and our team provided you with a friendly, pleasant service experience. We strive to bring excellent customer service to everyone who visits our dealership and we appreciate you giving us the opportunity to do so. We are always looking for ways to improve, so if there is anything else we can do for you in the future, please let us know. Thank you again for choosing Cumberland Kia!

Cumberland Kia responded

Thank you so much for taking the time to leave your review and for choosing Cumberland Kia for your window tinting. We are delighted that you were impressed with the outcome of your visit and glad to hear that our team provided a wonderful experience. We value your opinion greatly, so we really appreciate your 5-star rating. If there is ever anything else that our team here at Cumberland Kia can assist you with in the future, please do not hesitate to let us know!

Cumberland Kia responded

Thank you for taking the time to provide detailed feedback about your experience at Cumberland Kia. We understand how discouraging it can be to bring a vehicle in multiple times and not have the issue fully resolved, and we apologize that our dealership was unable to accommodate you in this particular circumstance. At Cumberland Kia, we take customer care seriously and we strive to build lasting relationships with our customers. To that end, we invite you to reach out to us directly so that our team can address your concerns and work with you to find a resolution that satisfies your needs so that this doesn't happen again. Please let us know how we can assist. Thank you for bringing your concerns to our attention!

Cumberland Kia responded

Thank you for your kind review of the service department at Cumberland Kia. We are so glad to hear that you have had an honest and professional experience with us! We strive to provide quality customer service at a fair price and we're glad it was worth your time. Your 5-star rating is a testimony to our commitment when it comes to delivering excellent service. It means a lot that we were able to exceed your expectations and thank you for recommending us! Best wishes from all of us at Cumberland Kia!

Cumberland Kia responded

We are thrilled to hear you enjoyed our car detailing services and appreciate you leaving us a great review! We take pride in delivering the best services possible and hope to have the opportunity to service you again. Thank you for giving us the chance.

Cumberland Kia responded

Thank you for your excellent review of Cumberland Kia! We strive to make our customers feel welcome and appreciated, so we are happy to hear that was your experience. We appreciate the time you took out of your day to let us know about it. We are glad that your vehicle was taken back in a timely manner, and it looks like everything went great! Our staff is committed to providing every customer with the highest quality of service each and every time. We’re delighted that you enjoyed your experience and hope to see you again soon.

Cumberland Kia responded

Thank you so much for taking the time to leave us a 5-star review, we really appreciate it! We are so happy to hear that our team is providing only the best service and that you would recommend us to your family and friends. It makes us proud when have been able to make customers like yourself smile! Have a great day!