Cumberland Kia

Cumberland Kia responded

Thank you so much for your five-star review. Here at Cumberland Kia, we strive to make sure that every customer has a pleasant experience and it seems like this was true for you. We're delighted to hear that our team was friendly and helpful throughout the process. Your recommendation is invaluable to us and we thank you for it! If there's anything else we can do for you in the future, don't hesitate to reach out. We hope you have a great day!

Cumberland Kia responded

Thank you so much for taking the time to leave us a review and five stars. We are delighted that you had a great experience at Cumberland Kia! Our team is passionate about providing quality, efficient service and we're thrilled to hear it paid off. Knowing exactly what we were doing to your vehicle is part of our commitment to making sure customers feel heard and cared for during the repair process. We look forward to serving you again in the future and thank you for your business!

Cumberland Kia responded

Thank you for your five-star review, we very much appreciate your kind words! We're delighted to hear that we were able to complete the work on your 2012 Kia Optima quickly and efficiently, so you didn't have to miss out on any of your working hours. It's customers like you that motivate us to keep providing an excellent standard of service from start to finish! We hope you have a pleasant experience with your 2012 Kia Optima going forward. Thank you again for choosing Cumberland Kia!

Cumberland Kia responded

Thank you so much for the kind words. We appreciate your glowing review and it is great to hear that our technicians did such a wonderful job at taking care of your car. Our staff's number one priority is always to ensure that every customer gets quality service in an efficient manner, and it sounds like we achieved that with you. We hope to see you again soon at Cumberland Kia!

Cumberland Kia responded

Thank you so much for taking the time to review Cumberland Kia. We are delighted to hear about your great experience with Susie and her dedication to customer satisfaction. At Cumberland Kia, we take pride in providing excellent service and we're grateful that Susie was able to provide that for you. For anyone considering our services we can promise a professional, top quality service with friendly and helpful staff who always go above and beyond to make sure every customer has a pleasant experience. Thank you again for your kind words!

Cumberland Kia responded

Thank you for your five-star review of Cumberland Kia! We are so glad you enjoyed our professional, courteous service. It was wonderful to hear your kind words about our service staff and that they made sure your service was completed in a timely manner. We strive to make each visit the best it can be and we're delighted the experience met your expectations. We hope you will continue to come back and recommend us whenever you have auto needs or questions. Thanks again for taking the time to share your experience!

Cumberland Kia responded

Thank you for choosing Cumberland Kia and taking the time to leave your kind review. We are delighted to hear about your experience with Scotty. Here at Cumberland Kia, we strive to provide exceptional service and take pride in our commitment to delivering excellent customer care. It's wonderful that Scotty has kept in touch after your purchase. We appreciate your ongoing support and it would be great to welcome you again in the future when you need a car!

Cumberland Kia responded

Thank you for taking the time to review your experience with Cumberland Kia. We’re thrilled that you were pleased with the purchase of your 2023 Camry and are glad our sales team took the time to show you all the features it offers. Our employees take great pride in their customer service, and your feedback is a testament to that. At Cumberland Kia, we strive to provide exceptional service and work hard to go the extra mile for our customers. It sounds like we achieved that during your visit and we are grateful for this recognition. We hope you continue to enjoy driving your 2023 Camry!

Cumberland Kia responded

Thank you for your wonderful review, and for choosing Cumberland Kia. We're so glad we could resolve the issue with your car quickly and easily! Our team prides itself on delivering high quality service that goes above expectations. We look forward to seeing you again soon, both for regular maintenance and any other services you may need in the future.

Cumberland Kia responded

We are so glad to hear about your excellent experience with us at Cumberland Kia, and that we were able to provide you with fast, efficient, and thorough car maintenance. We know how important communication is when it comes to completing a successful service visit and it's great to hear that we successfully achieved this for you. If there is anything else we can do for you in the future, please let us know. Thank you for taking the time to leave such a kind review!