Cumberland Kia

Cumberland Kia responded

Thank you so much for the kind words. It's a privilege to be considered part of your family and we strive day after day to ensure that our customers are treated with the utmost respect. We pride ourselves in the quality of our services and strive for efficiency with each visit. We're pleased to have earned your trust and look forward to continuing to build on it. Thank you again for choosing Cumberland Kia!

Cumberland Kia responded

Thank you for your stellar review of Cumberland Kia! We are thrilled to hear that our staff was friendly and competent, and worked quickly to answer your inquiries. We strive for excellent customer service every day and your feedback lets us know how we're doing. Thanks for being a valued customer, we look forward to continuing to serve you in the future.

Cumberland Kia responded

Thank you for your kind words and 5 star review. We are ecstatic to hear that you had such a pleasant experience at the Cumberland Kia dealership. Having an experienced salesperson with in-depth knowledge on our vehicles is essential to making sure our customers have all the information they need to drive away feeling confident in their purchase decision. It is fantastic to hear that Scotty was able to provide this level of service to you with ease and care. We appreciate your support and look forward to seeing you back soon at the Cumberland Kia dealership for all of your servicing needs. Please let us know if there is anything else we can do for you!

Cumberland Kia responded

Thank you so much for your kind words regarding your experience at Cumberland Kia! We appreciate the five-star rating and take customer satisfaction very seriously. Our goal is to make sure everyone who visits our dealership leaves feeling positive about their experience. Thank you for being a valued customer, and we look forward to seeing you again soon!

Cumberland Kia responded

Thank you for your wonderful review and kind words. We are so happy that you found our staff helpful while you waited while your work was being done. We take great pride in making sure all of our customers feel taken care of and that they leave our shop in a timely manner with the best service they could get. Thank you again for the five stars, we look forward to providing you with excellent service on any future visits!

Cumberland Kia responded

Thank you for your 5 stars and for taking the time to leave a review about Cumberland Kia! We're so glad you keep coming back and appreciate your kind words. Our team takes great pride in delivering outstanding customer experiences, and we're thrilled that yours has always been enjoyable. We welcome you whenever it's time to shop for a car or receive service, and thank you again for choosing us!

Cumberland Kia responded

Thank you for taking the time to review Cumberland Kia! We are so delighted that you have had a pleasant experience with our service staff, and appreciate your kind words about our facility. We strive for excellence when it comes to serving all of our customers, and we're glad to know that you had your work done in good time as well. We hope that next time you need automotive services, you will think of us first! Thank you for being a valued customer of Cumberland Kia.

Cumberland Kia responded

We are delighted to hear you had a great experience at Cumberland Kia in Cookeville, TN. Our staff works hard to exceed every customer's expectations, so it makes us proud to hear such positive feedback about our dealership. We strive for excellence and always put the customer first! Thank you for your kind words and we look forward to serving your automotive needs again in the future.

Cumberland Kia responded

Thank you for your positive review, we are thrilled to hear that your experience with Cumberland Kia has been so positive. Every one of our team members is dedicated to providing superior customer service and it is rewarding for us to see that reflected in your feedback. We hope to continue providing a five-star experience every time you visit us!

Cumberland Kia responded

Thank you for bringing this to our attention, we're truly sorry if your experience was anything other than perfect. We take special care with every vehicle at Cumberland Kia and are always on the lookout for new ways to improve our service. Our team is aware of your requirement not to place the sticker on your tint, and it's our goal to get better and better delivering requested services each visit. We appreciate you allowing us another opportunity to make a positive difference in your service experience and hope that we have been able to do just that! On behalf of everyone here at Cumberland Kia, thank you again for being our valued customer.