Cumberland Kia
Cookeville, TN
Filter Reviews by Keyword
By Type
1,319 Reviews of Cumberland Kia
When I called to schedule the lady was friendly and accommodating to my schedule as much as she could. The young man that took the car was friendly and professional and it was completed within the time accommodating to my schedule as much as she could. The young man that took the car was friendly and professional and it was completed within the time frame they told me. No pressure to buy 14 other things like some places More
From the time I met Scotty Litton in the parking lot (I happened to pull in to see if they had any Telluride and he came out) thru out the discussion of ordering a vehicle, to the pricing faze, I told him happened to pull in to see if they had any Telluride and he came out) thru out the discussion of ordering a vehicle, to the pricing faze, I told him I needed a little time to think it over. He was very good, he didn’t pressure me. I left to make a phone call then came back and made the deal. He has been outstanding to work with. Even called me while on vacation to see if everything was okay. More
Excellent customer service. First time I have left a dealership without a headache. Always treated with respect and kindness when we are there. Very nice place to go. Will rec First time I have left a dealership without a headache. Always treated with respect and kindness when we are there. Very nice place to go. Will recommend to my friends and family. More
The service was exceptional. When I arrived at the Kia service dept I was met by the serviceman immediately. I explained why I was there and he said the procedure would take app When I arrived at the Kia service dept I was met by the serviceman immediately. I explained why I was there and he said the procedure would take approximately 30 minutes and he showed me to the waiting area. He returned in about 20 minutes and said the work was complete. The service couldn't have been any better. Thanks. More