Cumberland Kia

Cumberland Kia responded

Thank you so much for your glowing review and kind words about our staff, we certainly appreciate them! We’re always striving to provide a top-notch service and to make sure that each customer leaves happy. We’re very pleased to hear that this has been the experience on all of your visits and we'd love it if you continued to recommend us to friends and family in need of automotive services. Thank you again for being such a loyal customer over the years!

Cumberland Kia responded

Thank you for your great review of Cumberland Kia, we really appreciate your kind words! We take pride in providing a consistently high standard of service to every customer--making sure you're in and out quickly is one of our highest goals. We're also glad to hear that you love that we top off all of your fluids with each visit - rest assured that we strive to provide full service excellence for all our customers. We hope to see you again soon!

Cumberland Kia responded

Thank you so much for your review. We appreciate your kind words and are thrilled to hear that you had a great experience with our knowledgeable and courteous staff at Cumberland Kia. We pride ourselves on delivering quality service to our customers and it's uplifting to hear that we achieved this goal with you during your visit. We look forward to seeing you again soon!

sierrabug13 responded

:)

Cumberland Kia responded

Thank you so much for your positive feedback and for choosing Cumberland Kia! We take a lot of pride in the customer service that we provide, and I'm glad to hear that reflected in your experience. We strive to offer each customer a positive and respectful atmosphere, so we're delighted to know that you enjoyed your visit. We look forward to welcoming you again when it's time to upgrade your Kia! In the meantime, our team is available if there ever arises a need for service or assistance with your current vehicle.

Cumberland Kia responded

Thank you for your kind words about Cumberland Kia! We are delighted to hear you found our staff professional and friendly, and that we were able to take care of the recall heading without having to be asked. We strive to provide exemplary customer service and we are glad that it has been reflected in your experience. We look forward to seeing you again soon!

Cumberland Kia responded

Thank you for choosing Cumberland Kia, and for taking the time to write such a glowing review! Our team genuinely takes pleasure in serving the needs of our customers, so your kind words are truly appreciated. We're so glad that your visit was quick, seamless, and yielded positive results with your 2011 Kia Sorento recall issue. We look forward to continuing to provide you with quality service in the future. Have a wonderful day!

Cumberland Kia responded

Thank you for taking the time to leave your review for Cumberland Kia! We're elated to hear that our online scheduling was convenient and that you loved the friendly atmosphere when you came in. We appreciate your commitment to making sure your experience with us was top-notch, and we strive every day to exceed those expectations. We'll continue to work hard each day to provide efficient service and make sure everyone has a pleasant, stress-free experience at Cumberland Kia. Thanks again for choosing us and we hope to see you again soon!

Cumberland Kia responded

Thank you for leaving such a thoughtful review about your experience at Cumberland Kia! It is wonderful to hear that Lucas went above and beyond to make sure you felt taken care of. Our team always strives for excellence, so we’re delighted that Lucas provided you with an exceptional customer service experience. We pride ourselves on our dedication to providing outstanding customer service and it brings us great joy to hear genuine feedback like yours. We are grateful for customers like you, and we thank you for taking the time to share your positive experience.

Cumberland Kia responded

Thank you for your glowing review of Cumberland KIA. It's customers like you that make our jobs enjoyable and rewarding. We are delighted to hear that we could provide a professional and helpful experience for both you and your daughter, despite the challenges of distance. That is the kind of service we strive to give every customer, no matter the situation. Thank you again for your loyalty and kind words. We look forward to working with both of you in the future!