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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

June 27, 2015

Even had fun buying a car! Christy Herd and Kyle Potter were very helpful in the purchase of our vehicle. I would recommend them to anyone looking for reliable transportation. More

by Lisa1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christy Herd, Kyle Potter
Jul 02, 2015 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Christy and Kyle, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

June 22, 2015

A pleasant and helpful experience Thank you Jim Tuck for making my recent purchase of my 2015 Optima a pleasant and stress free experience.. You were so helpful and pleasant to deal More

by ILENE41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Jul 02, 2015 -

Cumberland Kia responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Kia. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

Jul 02, 2015 -

Cumberland Kia responded

Congratulations on your new Optima! Our goal is always to exceed our customer's expectations. I am happy to hear that Jim was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

June 20, 2015

A Painless almost pleasant experience Two young salesman, Casey Bales and Trent McCormick were thoughtful courteous honest and helpful You could tell they genuinely cared and had my best i More

by hotrod1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Atkinson
Jul 02, 2015 -

Cumberland Kia responded

Everyone at Cumberland Kia is very happy to hear you had such a great experience with Trent and Casey! We appreciate your business and we hope you enjoy your new Kia!! Sincerely, Ryan Corner E Commerce Director

June 16, 2015

Excellent Service!!!!! I'm giving this rating because of Kyle "KP" Potter and Tommy Booher. These two guys were very helpful in finding me a nice a vehicle (Chevy Equinox More

by Kimetha74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Potter
Jun 20, 2015 -

Cumberland Kia responded

Congratulations on your new Equinox!! Thank you so much for your kind review, Kp and Tommy are great assets to our team! Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles Sincerely, Ryan Corner E Commerce Director

June 11, 2015

Great Experience! Purchased a Kia Soul on June 10, 2015 from Joe Greenwood. He is absolutely wonderful to work with! There was no pressure. This is the first time I hav More

by amanda0531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Jun 12, 2015 -

Cumberland Kia responded

Thank you for taking the time to review our dealership. We are pleased to hear that you enjoyed your experience here with us. We look forward to working with you in the future! Sincerely, Ryan Corner E Commerce Director

June 11, 2015

2nd Kia Sportage I purchased by 2nd KIA on 5/29/15. Thanks Jim Tuck for great service. Thanks sales management for continued great service. This is my 2nd Sportage an More

by kpblue139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Jun 12, 2015 -

Cumberland Kia responded

2nd times a charm, Guest feedback is so important to us, so thank you for taking the time to tell us about your experience working with Jim. We are so happy that you love your new Kia and look forward to working with you again in the future. Best, Sincerely, Ryan Corner E Commerce Director

June 04, 2015

Excellent Purchased my second Kia from Cumberland Kia,from Josh Lawson. He is awesome to work with,everything went like clock work. Thanks for your help look fo More

by Jr & Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Adam Eldridge
Jun 12, 2015 -

Cumberland Kia responded

We couldn’t be happier that Josh and Adam provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Cumberland team. We hope you are enjoying your new vehicle, please come back to visit anytime! Respectfully, E Commerce Director Ryan Corner

June 03, 2015

Awesome place to buy a car! I have bought my second new Kia from Paul Dean. He is an all around great guy! He answers all my questions, even some silly ones! They treat you with More

by kingwendy2611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jun 12, 2015 -

Cumberland Kia responded

Thank you so much for sharing your experience with Cumberland Kia and Paul. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be“five stars”! Glad to hear you love your new vehicle. Paul and the team will be thrilled to hear your feedback! Respectfully, E Commerce Director Ryan Corner

June 01, 2015

Love the new car and I'm glad he could help us He is a great service man joe greenwood he is the best and awesome he has a outgoing personally I would definitely recommend this dealer ship!! More

by Shay_barrett97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Dunn, Adam Eldridge, Joe Greenwood
Jun 12, 2015 -

Cumberland Kia responded

On behalf us all of us at Cumberland Kia, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our team. We will be sharing your feedback with our team. Enjoy your new vehicle and please come visit us again soon! Thank you, E Commerce Director Ryan Corner

May 29, 2015

Buying a new car Mike cox was so helpful and knowledgable. He answered all of our questions and then some. Adam helped us understand the finances and extended warranti More

by New car owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Jun 12, 2015 -

Cumberland Kia responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is wonderful to hear that Adam and Mike were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thank you, E Commerce Director Ryan Corner

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