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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

May 15, 2015

BEST EVER!! Our sales woman is awesome. Keeps us coming back again and again. Great work Carmelina. Very personable and puts up with alot. Excellent work ethic an More

by DeputySheriff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge
May 16, 2015 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

May 13, 2015

great sales team I was thrilled with the deal that Christina and Kyle got me I live in Nashville so I was able to do everything by phone. When they found a car for me More

by darcybelinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Potter
May 16, 2015 -

Cumberland Kia responded

Thank you again for leaving feedback about your experience here at Cumberland Kia. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

May 08, 2015

Bought a brand new Optima My experience with Cumberland Kia was great! Christina was very helpful! They delivered my vehicle to me as I live over an hour away. Everything we More

by agibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina, Dusty Atkinson
May 16, 2015 -

Cumberland Kia responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Kia Sincerely, Ryan Corner E Commerce Director

May 05, 2015

Great Dealership "KIA Soul" It was a pleasant experience and stress free as possible when purchasing a car. I was able to take several weeks to make a decision; there was no pres More

by Jesusis#1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Joe Greenwood
May 16, 2015 -

Cumberland Kia responded

It was a pleasure to read about your buying experience working with Jim and Joe. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

May 01, 2015

New Kia Optima Great purchase Had a real pleasant experience purchasing our new Kia. The Sales person was great and the finance officer was also. What a great car and for the money More

by gators1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent McCormick
May 16, 2015 -

Cumberland Kia responded

Congratulations on your new Kia! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

April 29, 2015

Awesome Service They were very willing to help and showed great politeness. I just bought a 2015 Kia Optima. It was my very first purchase of a vehicle. I would recom More

by grace96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Mike Cox
May 16, 2015 -

Cumberland Kia responded

Congratulations on your new Optima! Our goal is always to exceed our customer's expectations. I am happy to hear that Mike was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

April 24, 2015

Satisfied customer This is the second new Kia I have purchased from Cumberland Kia. I was completely satisfied with the sales staff both times. When I decided to purchas More

by TN Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck
May 06, 2015 -

Cumberland Kia responded

Thanks for the posting, we appreciate the kind words.Both Jim and Adam do a wonderful job here at Cumberland Kia. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

April 24, 2015

Wow Factor!!!!! I purchased a 2016 Kia Sorento and from the first person to the last on the dealings of my purchase were completely outstanding. I felt like I was buy More

by Shirley's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Dusty Atkinson
May 16, 2015 -

Cumberland Kia responded

Congratulations on your new Kia. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Kia. Sincerely, Ryan Corner E Commerce Director

April 23, 2015

Perfect! I enjoyed working with Joe and Adam. They were both great and so helpful. They made the car buying process extremely easy and non stressful. More

by Tkacie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
May 16, 2015 -

Cumberland Kia responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Joe is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

April 13, 2015

amazing! The salesman was very helpfu. He showed me hope to use blue tooth and it is amazing. I would recommend him and the dealership to all my friends and More

by dorthasunny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Joe Greenwood
May 16, 2015 -

Cumberland Kia responded

I appreciate your business and thank you for taking the time to rate us on dealerrater.com Sincerely, Ryan Corner e Commerce Director

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