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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

July 12, 2015

Helpful with new car purchase My wife and I were in the market for a new car. After looking at other makes at different dealerships, we decided on the Kia Optima. Only one problem, More

by jr.88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina (internet sales), Joe Greenwood
Jul 22, 2015 -

Cumberland Kia responded

Thanks for taking the time to leave us a review. We are happy to hear you had an excellent experience with Joe and the rest of the team. Please let us know if there is anything we can help you with in the future. We hope you are enjoying your new Optima! Sincerely, Ryan Corner E Commerce Director

July 11, 2015

Excellent Service Purchased 3 vehicles from Cumberland Auto Center so far. Staff is always friendly and helpful, definitely willing to go the extra mile to make you hap More

by 4086mpack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Dunn, Adam Eldridge, Paul Dean
Jul 22, 2015 -

Cumberland Kia responded

3rd times a charm we cant thank you enough for your continued support. We are happy to know that our team was able to provide you with such an outstanding customer experience. We look forward to serving your for many years to come. Thank you! Sincerely, Ryan Corner E Commerce Director

July 10, 2015

Helpful without pressure Casey and Dusty were very helpful and informative. Dusty found just the right vehicle to suit our family and Casey kept working to get us a good deal. More

by KCTN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Bales, Dusty Atkinson
Jul 22, 2015 -

Cumberland Kia responded

It is so nice of you to provide such great feedback to us at Cumberland Kia. It truly makes us happy to know that our customers are satisfied. Thank you for allowing us to know that we have achieved that goal. We look forward to serving you in the future. Sincerely, Ryan Corner E Commerce Director

July 09, 2015

Great! She was great and I'd recommend her and will to my friends couldn't of asked for anyone better I was nervous going in and she calmed me down gotta lov More

by joethegreat2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 22, 2015 -

Cumberland Kia responded

It makes our day to hear that Carmelina was able to provide you with a great experience at Cumberland Kia. We look forward to seeing you again soon! Please don’t hesitate to let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

July 08, 2015

Great experience! I couldn't have asked for a better experience with my first brand new car. Casey Bales and Carmelina Corrada were helpful and patient with my choices. More

by natm0nster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Bales
Jul 22, 2015 -

Cumberland Kia responded

Thank you for sharing your experience at Cumberland Kia with us! We’re thrilled to know our team could provide you with great customer service while purchasing your new vehicles. Please let us know if we can further assist with your new purchase. We look forward to see you again! Sincerely, Ryan Corner E Commerce Director

July 08, 2015

Exceeded expectations! The best car buying experience I've ever had. Knowledgeable and professional staff. Thanks so much and see you in the future! So happy with our purcha More

by thankssomuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck, Dusty Atkinson
Jul 22, 2015 -

Cumberland Kia responded

So glad to hear Jim and our team made it worth your drive! We really appreciate your business and hope you enjoy your new vehicle! Please let us know if you need anything. Sincerely, Ryan Corner E Commerce Director

July 07, 2015

Great experience We purchased a 2015 Kia Soul and was very pleased with the service. We went to 3 different dealers and was given the best deal and service here. More

by happy2buy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Jul 22, 2015 -

Cumberland Kia responded

Thank you for sharing your experience at Cumberland Kia with us. We’re so happy to hear that Joe and Adam was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new Soul. Sincerely, Ryan Corner E Commerce Director

July 03, 2015

Wonderful Experience All Around Mike Cox was our salesperson. He listened to what I wanted and made a suggestion. I looked at his suggestion and test drove it. It was very nice. I More

by crazyaboutmycadenza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Jul 22, 2015 -

Cumberland Kia responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Mike and Adam. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

July 02, 2015

2014 Kia Soul Salesman Casey Bales was amazing and very helpful, he gave us a great deal on a 2014 Kia Soul, I would highly recommend him to anyone. More

by Cookies10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Bales
Jul 02, 2015 -

Cumberland Kia responded

Congratulations on your new vehicle! Thank you for your kind review and recommendation! We hope you are enjoying your new car! Sincerely, Ryan Corner E Commerce Director

July 01, 2015

Helpful and Informative They worked to find me the best interest rate and trade-in value. I did not feel pressured to purchase. Good at providing helpful information. More

by DevinB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox, Dusty Atkinson
Jul 02, 2015 -

Cumberland Kia responded

Congratulations on your new Kia!! Thank you so much for your kind review, Mike is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

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