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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

July 28, 2015

Wonderful This makes the third car that I have bought from Jim Tuck at Cumberland KIA. If you want a great car buying experience you must go see Jim. He is the More

by Sparky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Aug 03, 2015 -

Cumberland Kia responded

Thank you again for leaving feedback about your experience here at Cumberland Kia. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

July 27, 2015

Very nice people They will try to let you go home In a new or used car I was very excited with my new car from there it was a 2015 Kia Rio More

by Michalia2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Aug 03, 2015 -

Cumberland Kia responded

Guest feedback is so important to us, so thank you for taking the time to tell us about your experience working with Joe. We are so happy that you love your new Rio and look forward to working with you again in the future. Best, Sincerely, Ryan Corner E Commerce Director

July 27, 2015

" You got to try it to belive it how easy they made it " Mike Cox-- a salemen who is hassle free. No pressure... He is the kind who can take or leave it .. just a nice GUY.... just easy to work with, will w More

by tga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Aug 03, 2015 -

Cumberland Kia responded

Thanks so much for this great review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it's important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we're happy to hear that you agree! On behalf of your Friends here at Cumberland Kia Sincerely, Ryan Corner E Commerce Director

July 27, 2015

Awesome Joe Greenwood went above and beyond in order to help me purchase a truck for my son. He was a pleasure to do business with and I will do business aga More

by Truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Aug 03, 2015 -

Cumberland Kia responded

Congratulations on your new vehicle! We are happy that Joe was able to help you through your first new car purchase and hope you have been out enjoying your new truck! Sincerely, Ryan Corner E Commerce Director

July 26, 2015

Best car-buying experience to date. After a horrible experience at another dealership, I was ready to call it a day. It was only 10 in the morning. I decided to grab a cup of coffee an More

by Bbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly, Adam Eldridge, Mike McCoin
Aug 03, 2015 -

Cumberland Kia responded

We couldn’t be happier that Mike provided you with a great car buying experience. He is a true asset and we are lucky to have him on the Cumberland team. We hope you are enjoying your new vehicle., please come back to visit anytime! Respectfully, E Commerce Director Ryan Corner

July 19, 2015

Great Salesman We had an excellent salesman, Joe, who did not make us feel pressured at all. He explained everything well and helped us get as good a deal as possi More

by readergal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
Jul 22, 2015 -

Cumberland Kia responded

I am pleased to hear that our team was able to help you through the buying process and make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. Thank you for choosing Cumberland Kia, and welcome to the family! Respectfully, E Commerce Director Ryan Corner

July 17, 2015

Nice people..no hassle buying experience.. Went there after several hours at another dealership..Paul Dean was awesome..very smooth..no hassle experience. .will go back when ready to buy again. More

by EMTFF880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jul 22, 2015 -

Cumberland Kia responded

Thank you for the review of our dealership and our team. It was our pleasure to serve you and we are thrilled that you were able to find the perfect vehicle for you. Thanks again for your business and welcome to the Cumberland family! Sincerely, Ryan Corner E Commerce Director

July 16, 2015

My visit to Kia on July 15 I would definitely recommend Cumberland Kia to anyone needing a car. I stopped to just look around and ended up driving off in a new Kia Soul. The sal More

by kathy1637
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Jul 22, 2015 -

Cumberland Kia responded

Guest feedback is so important to us, so thank you for taking the time to tell us about your experience working with Joe. We are so happy that you love your new Soul and look forward to working with you again in the future. Sincerely, Ryan Corner E Commerce Director

July 14, 2015

Amazing Visit! The staff was incredibly nice and not pushy! I would recommend this dealership to anyone! Casey Bales was incredibly helpful!!! I just bought a brand More

by done23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Bales, Wes Dunn
Jul 22, 2015 -

Cumberland Kia responded

Thank you for your kind words. We are so proud to have been able to provide you with such a stand out experience purchasing a vehicle. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

Jul 22, 2015 -

Cumberland Kia responded

Thank you for taking the time to review our dealership. We are pleased to hear that you enjoyed your experience here with us. We look forward to working with you in the future! Sincerely, Ryan Corner E Commerce Director

July 12, 2015

new car purchase. My experience with our new car purchase was very good. Jim Tuck provided all the details in a timely and professional manner. It was a good experience More

by car123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Dusty Atkinson
Jul 22, 2015 -

Cumberland Kia responded

Thanks so much for your feedback and for recognizing our team in your review. We hope you are enjoying your new vehicle. Please let us know if there is anything we can help you with in the future. Welcome to the Cumberland family. Sincerely, Ryan Corner E Commerce Director

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