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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 05, 2015

SCION SOLD I am a recent college graduate, just started working full time out of college a few months ago and I have no credit and because of the hard work that More

by ahahn1562
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Farley, Mike Cox
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new Kia! Our goal is always to exceed our customer's expectations. I am happy to hear that Mike was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

August 04, 2015

A PLEASANT ride This makes the 4th car I have purchased since November I wouldn't go anywhere else these are the greatest group as a whol fro the door greeters to the More

by Mammie20130410
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Dunn, Adam Eldridge, Joe Greenwood, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new Kia. We are very happy that we were given the opportunity to provide you the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Kia and your continued support over the years. Sincerely, Ryan Corner E Commerce Director

August 03, 2015

Needed a car and got one in under 3 hours I walked into the dealership with a need for a car. Drove out with one in under 3 hours. Thanks to Mike, Christine and Adam. More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine , Adam Eldridge, Mike Cox
Aug 03, 2015 -

Cumberland Kia responded

It was a pleasure to read about your buying experience working with Mike. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 03, 2015

Best car buying experience - it's why I'm a return customer The staff is committed to listening to your needs and wants and doing what they can to accommodate those requests. The service is excellent! The Ser More

by TammyRGeorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck
Aug 03, 2015 -

Cumberland Kia responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Jim is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

August 03, 2015

It was beyond excellent. Casey bales is very nice and is very determined to help you with anything you need. I would definitely recommend anyone to go to Kia and see Casey!! I More

by Melaniecothern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey bales , Casey Bales
Aug 03, 2015 -

Cumberland Kia responded

Guest feedback is so important to us, so thank you for taking the time to tell us about your experience working with Casey. We are so happy that you love your new Forte and look forward to working with you again in the future. Best, Sincerely, Ryan Corner E Commerce Director

August 03, 2015

Joe Greenwood We had the best experience dealing with Joe Greenwood. We would definitely advise anyone to go to cookeville. Allthe staff was wonderful. Buy a Kia More

by kay2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Sep 02, 2015 -

Cumberland Kia responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Kia. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 01, 2015

Excellent excellent service ! Michael cox was great he helped us and answered all our questions accurately. Its our first car and we love it!! Thanks alot Mr. C More

by Rubi23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cox
Aug 03, 2015 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

August 01, 2015

Pleasing car buying experience. Was in the market for a new car / SUV. Have always been a GM family. Went to Carlen Chevrolet to purchase a car my wife liked, did not seem interested More

by Kirby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge
Aug 03, 2015 -

Cumberland Kia responded

Thanks for the posting, we appreciate the kind words. Carmelina does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

August 01, 2015

Awesome dealer great service Mike Cox was a awesome friendly helpful salesman. We really enjoyed our experience here. He made us a excellent deal and we would highly recommend him More

by Gregery0426
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox, Dusty Atkinson
Aug 03, 2015 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

July 29, 2015

They were very friendly/respectful to my mother They were very respectful to my mother's wishes. They explained things to her and were not pushy. The paperwork process was very quick. Joe explain More

by zelda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood, Dusty Atkinson
Aug 03, 2015 -

Cumberland Kia responded

Congratulations on your new purchase! Our goal is always to exceed our customer's expectations. I am happy to hear that Joe was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

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