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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 14, 2015

new car My husband and I highly recommend Cumberland Kia. From the moment we got out of the car we felt very comfortable. Our salesman Joe was outstanding to More

by Girly17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula, Adam Eldridge, Joe Greenwood
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new Soul!! Thank you so much for your kind review, Joe is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

August 13, 2015

Kia Optima I was in the market for a new car. I met Mike Cox, who was pleasant and very helpful. We reviewed what a smart purchase would be for me and what was i More

by thatshortblonde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Kia. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 12, 2015

Kia purchase Had an amazing experience with Dusty and my salesman Jim!! Love my car! Thanks again!!! Will revisit any of the Cumberland dealerships for my next pur More

by Amr9729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new Kia! We are happy that Jim was able to help you through your first new car purchase and hope you have been out enjoying your new purchase! Sincerely, Ryan Corner E Commerce Director

August 12, 2015

Kia optima Love my new car! And the dealership was amazing and very helpful! Jim was a very friendly man. I would highly recommend the Kia dealership. More

by Mirandaleah44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new purchase!! Thank you so much for your kind review, Jim is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

August 10, 2015

Great experience I went on my lunch hour to test drive a used Camry. I had just sold my Camry and fully espected to buy another one. Ended up not liking the dash desi More

by Ruth91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirby Beverly , Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Thanks for the posting, we appreciate the kind words. Kirby and Dusty both do a wonderful job here at Cumberland Kia. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

August 10, 2015

Nice people to deal with Our sales person was Jim Tuck, He is a great guy to deal with if your shopping for your next vehicle. Go in and talk to Jim, then judge for yoursel More

by sparky123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new Kia. We are very happy that we were given the opportunity to provide you and your family the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Kia. Sincerely, Ryan Corner E Commerce Director

August 10, 2015

Carmelina Corrado Carmelina made our visit very pleasurable. No pressure sales and very "hometown" feeling. Dusty, the manager was also very helpful and informative. I More

by Angel Dillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new purchase! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

August 08, 2015

2nd great experience with Cumberland Kia I first dealt with the folks at Cumberland Kia three years ago, when I leased a 2013 Rio. The experience was great, the people courteous, friendly and More

by cybrshaman72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Corner, Mike Cox, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Thank you again for leaving feedback about your experience here at Cumberland Kia. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

August 08, 2015

Very good Casey Bales was our sales person and he was awesome. Very friendly and knowlegeable. Overall great experience.! I would definitely recommend this fac More

by adaniels2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Bales, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new vehicle! Thank you for your kind review and recommendation! We hope you are enjoying your new car! Sincerely, Ryan Corner E Commerce Director

August 07, 2015

Who knew buying a new car could be so fun?? Just purchased my first new car, and I was terrified! Jim Tuck, Casey and Paula at Cumberland Kia made it a wonderful experience...I could not be happ More

by ang2798
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Sep 02, 2015 -

Cumberland Kia responded

It was a pleasure to read about your buying experience working with our team. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

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