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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

August 25, 2015

Could not recommend more! As a first time independent car buyer, this was a fantastic experience. I walked away with a 2013 Hyundai Elantra that was a total steal--full, 10-yea More

by R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Bales, Wes Dunn
Sep 02, 2015 -

Cumberland Kia responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Kia. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

August 25, 2015

New Car Purchase Love my new Kia Sorento! My salesman was Mike McCoin! He is very helpful, friendly, & professional. I would recommend him to anyone. He works for a g More

by Case
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Sep 07, 2015 -

Cumberland Kia responded

Congratulations on your new vehicle, Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

August 24, 2015

Excellent Called and talked to Mike Cox told him what car I wanted and he said I will get you one shipped in and the very next day the car was there a great dea More

by 650caty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Dunn, Adam Eldridge, Mike Cox
Sep 07, 2015 -

Cumberland Kia responded

Congratulations on your new Kia! We are happy that our team was able to help you through your first new car purchase and hope you have been out enjoying your new purchase! Sincerely, Ryan Corner E Commerce Director

August 22, 2015

very time consuming THE SALESMAN I HAD CASEY BALES WAS GREAT WORKED HARD AND WAS REAL NICE. THE FINANCE TOOK A LONG TIME. THE DEAL I GOT WAS FAIR. More

by cooper_71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BALES, CASEY, Adam Eldridge
Sep 07, 2015 -

Cumberland Kia responded

We appreciate your review of our dealership and are happy that you received the quality customer service you were looking for. Thank you for your business and we look forward to a long lasting relationship with you and your car in the future. Respectfully, E Commerce Director Ryan Corner

August 22, 2015

My review Love my new 2015 Kia soul! Loved my salesman Jim Tuck he helped me find what was right for me! Great people and would recommend everyone to go to Cumb More

by alooper15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck, Dusty Atkinson
Sep 07, 2015 -

Cumberland Kia responded

Thank you so much for your glowing review of our dealership and our team. It was truly our pleasure to serve you and we look forward to doing so for many years to come. Thanks again for your business and welcome to the Cumberland Kia family. Respectfully, E Commerce Director Ryan Corner

August 22, 2015

Great Love our new Kia Optima Carmelina Corrado was a great sales person. I will recommend her to everyone. Super quick service. New what she was doing fro More

by KarenSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 07, 2015 -

Cumberland Kia responded

Your recommendation means a great deal to us, as we strive to provide all of our guests with a stand out experience. Please let us know if you have any questions regarding your new purchase! Respectfully, E Commerce Director Ryan Corner

August 21, 2015

My story Had a great experience buying my new Kia. My salesman was Jim Tuck and he was very accomodating.and thorough. My only complaint is that the whole proc More

by Elaine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Dusty Atkinson
Sep 07, 2015 -

Cumberland Kia responded

Thank you so much for this fantastic review! Jim is a great person to work with. We pride ourselves on providing excellent service in every transaction. Thank You for the recommendations as well! Welcome to the Cumberland family. Respectfully, E Commerce Director Ryan Corner

August 16, 2015

Kia Soul excanged for Kia Sportage When my Sportage had a rod and engine problem, the Kia term worked to assist us getting a fair trade on a new vehicle. The salesman Jim Tuck went abov More

by TWHIT021
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new vehicle! Thank you for your kind review and recommendation! We hope you are enjoying your new car! Sincerely, Ryan Corner E Commerce Director

August 15, 2015

Joe Greenwood is the man! This purchase was so easy and quick. Not your typical car purchase. Bought new 2015 Kia Soul and lover it. You just gotta go see him. More

by Jken0904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula, Adam Eldridge, Joe Greenwood, Dusty Atkinson
Sep 02, 2015 -

Cumberland Kia responded

Congratulations on your new purchase! Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

August 15, 2015

Awesome experience getting my Optima!! Odell was great to work with. He was patience and kind. He answered all of my questions and never made me feel like I was bothering him. Adam explaine More

by joshannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Odell Braswell, Wes Dunn, Adam Eldridge, Dusty Atkinson
Sep 07, 2015 -

Cumberland Kia responded

Thank you for the review of our dealership and our team. It was our pleasure to serve you and we are thrilled that you were able to find the perfect vehicle for your family. Thanks again for your business and welcome to the Cumberland family! Sincerely, Ryan Corner E Commerce Director

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