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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

November 07, 2015

Top of the line staff I had a very unique situation The sales and finance staff worked very hard to help me purchase my 2016 Kia Sorento . I had been to another dealershi More

by Anka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Nov 23, 2015 -

Cumberland Kia responded

I am very pleased to hear you are happy with your car and with us! Thank you for giving us the opportunity to assist you in the purchase of your new Sorento. I'm glad Mike and Adam did everything to ensure you understood the process and that your questions were answered. If there is ever anything I can assist you with, please let me know. Thank you, E Commerce Director Ryan Corner

November 07, 2015

Mixed feelings My salesman was awesome. This was my second purchase dealing with him. He is very friendly and patient. i am very pleased with the service from Tommy More

by Brandy81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher, Adam Eldridge
Nov 23, 2015 -

Cumberland Kia responded

Congratulations on your new purchase!! Thank you so much for your kind review, Tommy is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

November 05, 2015

Jim is awsome Everyone was very friendly and helpful found what I needed. Sales man Jim Tuck was very informative on the car and evything I need and was easy to get More

by Mamad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Dusty Atkinson
November 02, 2015

Thank you Joe Greenwood I bought a Kia soul from you Joe Greenwood was very helpful he went out of his way to find me what I wanted way to go Joe thank you so much for all More

by my new Kia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Nov 23, 2015 -

Cumberland Kia responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Joeis truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

November 01, 2015

New Soul Jim Tuck, sales rep did an excellent job of explaining the 2016 Kia Soul and was very professional and courteous. I'd recommend this dalership to any More

by dealer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Nov 23, 2015 -

Cumberland Kia responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Kia. Please call us if you have any questions or concerns. We hope you are enjoying your new Kia Soul! Sincerely, E Commerce Director Ryan Corner

November 01, 2015

Chad Hancock has helped me tremendously. Got me what I want when I needed it. Worked very hard for me and in the process if looking with me in mind. He was such a More

by Jjchris91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Nov 23, 2015 -

Cumberland Kia responded

Thank you so much for this great 5-star review! Chad is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

Nov 23, 2015 -

Cumberland Kia responded

Congratulations on your new purchase. We are very happy that we were given the opportunity to provide you the level of customer service that you deserve. Thank you for sharing your wonderful experience with Cumberland Kia. Sincerely, Ryan Corner E Commerce Director

November 01, 2015

fo a great deal We bought a Kia Soul today 10-30-2015 We got a lot of help and understanding about what we wanted and how much when and what to do about how we want More

by leda 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Dusty Atkinson
Nov 23, 2015 -

Cumberland Kia responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

October 31, 2015

Wonderful service I went In and purchased a new 2016 sorento from them today.. From my salesman Joe Greenwood to my Finance Manager Dusty Atkinson, I had the most wonde More

by Dustyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood, Dusty Atkinson
Nov 23, 2015 -

Cumberland Kia responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Kia. Sincerely, Ryan Corner E Commerce Director

October 29, 2015

Very pleasant experience Enjoyed the low pressure atmosphere and everyone involved was very nice and helpful. They were very willing to listen and work with my specific needs More

by Kiasoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
Nov 23, 2015 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! If you have any questions Feel Free to contact me any time at rcorner@cumberland-auto.com Sincerely, Ryan Corner E Commerce Director

October 28, 2015

Very Impressed! Jim Tuck was great to work with! He was very attentive and low pressure. Everyone that we spoke with was extremely helpful and we will definitely be More

by gladyscook48
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Nov 23, 2015 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

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