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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

January 02, 2016

Bought car for women in my life. I have bought two cars from this dealer one for my wife and one for my mother. Jim Tuck is a dream to work with. Thanks More

by Peppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Dusty Atkinson, Paula Miller
Jan 28, 2016 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

January 02, 2016

Fast Friendly Service! They were very fast, friendly, and very helpful. Joe Greenwood was our sales cosultant, and he was helpful in helping me find what I was looking for a More

by sgreer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your purchase! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

January 02, 2016

Very easy and complete purchase Both Jim Tuck and Paula Roberts helped me in every aspect of the transaction. Very professional but, not aggresive. Thanks for getting me in my new ca More

by Preacha65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Paula Miller
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new purchase! Our goal is always to exceed our customer's expectations. I am happy to hear that our team was able to do that. Satisfied customers, such as yourself, are what makes Cumberland Kia a success. Many thanks for your patronage and we wish you many safe driving miles. Sincerely, Ryan Corner E Commerce Director

January 02, 2016

Bought my first new car. about time. I am only seventysix. Joe Greenwood is a great guy,I couldn't be happier. Everything was perfect. Thank you all so much. I like my car!!!!! More

by opy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new purchase, It is imperative to us that we make the car-buying experience smooth and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner E Commerce Director

January 01, 2016

Great experience!! Had a great experience everyone was super nice! And it was great service! Salesman was awesome and great to work with. Rest of staff were friendly and More

by Dustin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Feb 01, 2016 -

Cumberland Kia responded

Thank you again for leaving feedback about your experience here at Cumberland Kia. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

December 31, 2015

Purchased a new 2016 Kia Soul Very pleasant experience. Salesman Jim Tuck was extremely pleasant and very helpful in my purchase of my new Kia Soul. Would definitely recommend fami More

by janet1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Feb 01, 2016 -

Cumberland Kia responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Kia Sincerely, Ryan Corner E Commerce Director

December 31, 2015

Best new car buying experience ever! We had done our research before pulling into the dealer so we knew what a fair price was and what our trade in was worth. They beat the fair price and More

by Kmorns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Mike and Adam, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

December 30, 2015

Great service My salesman was David Gist and he was great! I appreciate the time and effort finding my new car! I love my Kia Sorento. Thank you David and the whole More

by Shylady07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gist
Feb 01, 2016 -

Cumberland Kia responded

Congratulations and thank you for taking the time to provide feedback about your experience. I am delighted to hear that David was able to provide a pleasant and pressure free sales experience. It is always rewarding to hear that our customers are confident in referring us to their family and friends. Thank you for choosing to do business with Cumberland Kia. We truly appreciate it. Sincerely, Ryan Corner e Commerce Director

December 29, 2015

Made our experience enjoyable and informative. We haven't searched for a vehicle for ourselves in some time. We were given the answers to our questions and quickly found out how much vehicles ha More

by KCL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Feb 01, 2016 -

Cumberland Kia responded

Thanks for the posting, we appreciate the kind words. Jim does a wonderful job here at Cumberland. We look forward to serving you for many years to come. Sincerely, Ryan Corner e Commerce Director

December 28, 2015

Wonderful Experience! We had a wonderful experience at Cumberland Kia in purchasing our 2016 Kia Soul! From the test drive to the finance department we were impressed. Ou More

by 2teachers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
Jan 28, 2016 -

Cumberland Kia responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again. Sincerely, Ryan Corner E Commerce Director

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