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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

December 23, 2015

My Salesman did exactly what I asked Everyone was nice and friendly at the dealership. The most positive part was I called on the phone explained to them what I wanted and I did not have More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Jan 28, 2016 -

Cumberland Kia responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

December 21, 2015

Buying new car Everyone was nice and friendly. Great environment. Willing to work with you to get what type of car you want. Would recommend to others looking for a More

by Ncburger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
Jan 28, 2016 -

Cumberland Kia responded

Thank you very much for the great review! We are glad you had such a great experience. Here at Cumberland Kia, we strive to create lasting relationships with our customers. Sincerely, Ryan Corner E Commerce Director

December 17, 2015

Thank you Cumberland Kia! Service was great! I went in and told them what I wanted and Jim Tuck helped me find just that! I was treated very well! I would definitely plan on pu More

by Browneyed_girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new purchase l!! Thank you so much for your kind review, Jim is a great asset to our team! Enjoy your new car! Sincerely, Ryan Corner E Commerce Director

December 16, 2015

Best Car Buying Service I went to the dealership to browse around. The salesmen were fantastic! Adam made sure he showed me all the vehicles that matched my wish list. I ende More

by Allison&Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Dunn, Adam Eldridge
December 16, 2015

Car buying made easy Joe Greenwood made buying a car easy. My last purchase was 19 years ago, so I had little practice, but really enjoyed the process and my new Optima. More

by anita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
December 16, 2015

Great experience I recently purchased a new Kia Sportage from Cumberland Kia. Joe Greenwood from the sales department was great. Adam Eldridge and Wes Dunn were also v More

by 4colors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Dunn, Adam Eldridge, Joe Greenwood
Feb 01, 2016 -

Cumberland Kia responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

December 16, 2015

Great dealership Everyone at the dealership has been very helpful and worked hard to get me within my price range and put me in a great vehicle. More

by terri84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
December 15, 2015

Did not plan on purchasing a new car. Casey Bales was very helpful. We just stopped buy to have our phones paired with the blue tooth in our Kia Sportage. and he did it. Next we got to t More

by Did not plan on purchasing a new car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Bales
December 12, 2015

Happy,Happy,Happy Thanks Casey, a very nice sales man.i love my new Kia.every one at Cookevi Kia is a great enjoyed doing business you.Merry Christmas Kia! More

by Carguy,casey12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Bales
December 12, 2015

purchased suv Casey Bales was a pleasure to deal with in our purchase of a Kia Sorento today. Friendly, helpful and no pressure. Adam in the finance dept was very f More

by baileys mom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Casey Bales
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