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Cumberland Kia

Cookeville, TN

4.7
1,317 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,317 Reviews of Cumberland Kia

January 13, 2016

Paul Dean is the best! I purchased my first Kia Sorento from Paul. He truly got to know me and my wants in a vehicle. He was very patient in me making my decision. Paul i More

by terij
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Paul Dean
Jan 29, 2016 -

Cumberland Kia responded

Thank You so much for the excellent review! And congratulations on your Sorento! What a fun vehicle that is! We are very happy to hear you were pleased with your service. Welcome to the to the Cumberland family. Sincerely, Ryan Corner E Commerce Director

January 09, 2016

No Hassle Sale Our salesman, Mike Cox, worked with us over the course of almost 2 months. He was professional throughout the process, answering questions, attentive More

by kiaconvert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Jan 29, 2016 -

Cumberland Kia responded

Thank you, for choosing Cumberland Kia I’m thrilled to know that you're loving your new purchase and so happy that Mike and Adam were able to assist you with finding the perfect vehicle. It was a pleasure being able to assist with your automotive needs and if you need anything further, please don't hesitate to reach out to us. Sincerely, Ryan Corner E Commerce Director

January 09, 2016

Our first Kia. Cumberland Kia was exceptional! Was just beginning our new car search with no specific car, model or make in mind. After Mike Cox helped us, with a More

by Firstkiagarys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Mike Cox
Jan 29, 2016 -

Cumberland Kia responded

Thank you, for the glowing review! We strive to make the car buying experience as enjoyable as possible for all of our guests. Our team is dedicated to your 100% satisfaction. On behalf of Mike and everyone here at Cumberland Kia, we greatly appreciate your fantastic recommendation and look forward to serving your automotive needs for many more years to come! Sincerely, Ryan Corner E Commerce Director

January 08, 2016

new car purchase My salesman was Mike McCoin. He was very helpful and I was referred by a friend to Mike and the Kia dealership. They were very friendly and profession More

by NewCarKia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Jan 29, 2016 -

Cumberland Kia responded

Thank you so much for the five-star review! Customer service is a top priority for us, so it's great to hear that Mike was able to answer all of your questions and update you throughout the week on the availability of the vehicle. We are delighted to learn that Mike showed you the smooth car-buying experience at Cumberland Kia. On behalf of all of us here, we hope you enjoy your new purchase and thanks again for the awesome review! Sincerely, Ryan Corner E Commerce Director

January 07, 2016

Great experience! Joe Greenwood was exceptional! Very low key....no pressure and knowledgeable! Would buy another car from him or refer another customer without hes More

by jobakia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Paula Miller
Jan 29, 2016 -

Cumberland Kia responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new purchase, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

January 06, 2016

Great and data Fast easy friendly and great to trade with. I will recommend them to others . and look forward to trading with Cumberland Kia again .thank you More

by Kimr1968
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Greenwood
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your first vehicle, Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials. Sincerely, Ryan Corner e Commerce Director

January 05, 2016

Very helpful and friendly Jim Tuck and Paula Roberts were very helpful with the purchase on the phone internet and in person they had the car i was looking for up front when i More

by larryat01
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Paula Miller
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new purchase! We are happy that our was able to help you through your first new car purchase and hope you have been out enjoying your new purchase! Sincerely, Ryan Corner E Commerce Director

January 05, 2016

Great experience I have bought and traded several cars. This is by far the best experience I have ever had. Easy to work with and a great deal More

by dep105
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Jim is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

January 02, 2016

Bought car for women in my life. I have bought two cars from this dealer one for my wife and one for my mother. Jim Tuck is a dream to work with. Thanks More

by Peppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck, Dusty Atkinson, Paula Miller
Jan 28, 2016 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

January 02, 2016

Fast Friendly Service! They were very fast, friendly, and very helpful. Joe Greenwood was our sales cosultant, and he was helpful in helping me find what I was looking for a More

by sgreer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Joe Greenwood, Dusty Atkinson
Feb 01, 2016 -

Cumberland Kia responded

Congratulations on your purchase! Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our team was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Ryan Corner E Commerce Director

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