Cumberland Kia

Great! It was great, very friendly,fast service,this is my first kia hoping its a great experience, if I know of someone I will let them know of this great d It was great, very friendly,fast service,this is my first kia hoping its a great experience, if I know of someone I will let them know of this great dealership!! More

Sale of vehicle with Paul Dean Called Paul Dean up on a Friday. Explained our unhappiness in the Kia we leased. He listened and said to give him a little time. He got back to me on Called Paul Dean up on a Friday. Explained our unhappiness in the Kia we leased. He listened and said to give him a little time. He got back to me on Saturday and told what he had worked out. Wife and I drove there and we purchased another car. We are happy with our experience. Thanks to Paul Dean And everyone else involved. Paul did an outstanding job working for us. This is the third vehicle thru him. Your dealership is lucky to have him. Jim and Joanne More

Fantastic! Everyone was so helpful and polite. Jim tuck an amazing help. Very friendly and honest. Helped me with purchasing my dream car. I highly recommend him to anyone. Also the other staff the Jim tuck an amazing help. Very friendly and honest. Helped me with purchasing my dream car. I highly recommend him to anyone. Also the other staff there is awesome friendly and helpful in a lot of ways i have no complaints. They took very good care of me. For sure give Jim a 10 or higher great guy. More

1/27/16 Pleased Customer I bought a Kia Soul today. It was a pleasant experience. If I need to buy another car I will think seriously about using them and the same sales rep. I bought a Kia Soul today. It was a pleasant experience. If I need to buy another car I will think seriously about using them and the same sales rep. again. Thank you Joe. More

Extremely Pleased The staff at Cumberland Kia were very helpful in the purchase of our Kia Sportage. They were extremely friendly and went above and beyond in their cu The staff at Cumberland Kia were very helpful in the purchase of our Kia Sportage. They were extremely friendly and went above and beyond in their customer service abilities. We would definitely recommend this dealership to anyone that is in the market for a new car. The best part was the salesperson, Chad Hancock, Chad was very friendly, professional and knowledgeable. We appreciated his no pressure sales approach and would highly recommend him to anyone car shopping. Likewise, Adam Eldridge advised us through the financing process in an efficient and professional manner. We love, love our Kia. Thank you so much for being so good to us, treating us like family. We really appreciate it so much. We will definitely come back when we need another vehicle. More

Best Deal Ever This is my 2nd car I have bought from Kai. Everyone their is great. I always got great service,friendly helpful people, but the best part was the sale This is my 2nd car I have bought from Kai. Everyone their is great. I always got great service,friendly helpful people, but the best part was the salesperson, Paul Dean. Paul was always their for me, with my first car , and now this one. He really cares about the person and not just a sell. Paul calls every so often to see if all is well,or you having any problem,am I happy with my car, and no dealership has ever had a person who really cares about me. Paul makes me know that this sale is about me and not just a sell. With people like Paul Dean my car will always be a Kai, because he really cares about the person. Thanks Kai Brenda Hinderliter, a very happy person More

Extremely Pleased The staff at Cumberland Kia were very helpful in the purchase of my new Kia Optima. They were extremely friendly and went above and beyond in their cu The staff at Cumberland Kia were very helpful in the purchase of my new Kia Optima. They were extremely friendly and went above and beyond in their customer service abilities! I will definitely recommend this dealership to anyone that is in the market for a new car. More

Very pleased! This is the second Kia my husband & I have purchased from Cumberland Kia. We have been very pleased with the entire dealership, from the sales staff t This is the second Kia my husband & I have purchased from Cumberland Kia. We have been very pleased with the entire dealership, from the sales staff to the service department. Everyone was very helpful & friendly. More

Great experience My first experience dealing with a dealership for a vehicle and it went smooth. Very professional and willing to work with you. Glad I chose Cumberlan My first experience dealing with a dealership for a vehicle and it went smooth. Very professional and willing to work with you. Glad I chose Cumberland Kia! More

Best sales man and finance helpe we have ever had. Best service we have ever Had. No pushy sales person and got all the help from Mike Cox he answered all questions we asked. Was very helpful and pol Best service we have ever Had. No pushy sales person and got all the help from Mike Cox he answered all questions we asked. Was very helpful and polite, very good sales person. ask for Mike Cox when you go to Cumberland Kia in Cookeville, TN to buy a car. They are the best to deal with. More