Cumberland Kia

Excellent customer service The staff was extremely helpful and knowledgeable. All the staff was kind and went out of their way to make my family and I feel welcome. We were gree The staff was extremely helpful and knowledgeable. All the staff was kind and went out of their way to make my family and I feel welcome. We were greeted right away and Chad has excellent customer service skills. Will return for any further vehicles needed. More

So easy purchasing a new cat I neve thought it'd be as easy as it was to drive off in a brand new car. Everyone was so helpful and nice! I neve thought it'd be as easy as it was to drive off in a brand new car. Everyone was so helpful and nice! More

Genuine People. No Pressure. Lots of Help. From Branden and Dusty, to Matt and Chad, I can't say enough for the genuineness they all projected as people first, and sales professionals second. From Branden and Dusty, to Matt and Chad, I can't say enough for the genuineness they all projected as people first, and sales professionals second. No one rushing from the showroom to my car as I pulled up. I was especially appreciative for the receptivity, patience, and all the orientation help I received from Matt Twidle . . . never a moment of pushiness or know-it-all attitude . . . he made an otherwise stressful period of time a positive, relaxed, no-worry customer experience for me, and, pleasantly unexpected, he continues to follow-up. The doubts I had entering the showroom disappeared quickly as I was gently introduced to the reality of a superior product. For me, each of these people made what I imagined to be a hard decision, an easy one. They know how to listen. More

Painless transaction, worked hard for the sale. Drove out of my way to Cookeville Kia, intended on only looking, but everyone was so accommodating and helpful I decided to go ahead and purchase. Cha Drove out of my way to Cookeville Kia, intended on only looking, but everyone was so accommodating and helpful I decided to go ahead and purchase. Chad made the entire buying process painless, and went out of his way to find the perfect Sorento. I would highly recommend Cumberland Kia. More

Great service! We love Cookeville Kia always someone there waiting to help out in any of our needs. They do go out of there way to make things happen. Thank you Paul We love Cookeville Kia always someone there waiting to help out in any of our needs. They do go out of there way to make things happen. Thank you Paul and Kia! More

Awesome Had a awesome experience will continue to use then for our next vehicle purchase. They gave us a really good deal on our vehicle. They are awesome! Had a awesome experience will continue to use then for our next vehicle purchase. They gave us a really good deal on our vehicle. They are awesome! More

Five stars just doesnt cut it We had a wonderful experience five stars doesn't say it all Jim Tuck our sales man and our finance guy HP went above and beyond the call of duty to g We had a wonderful experience five stars doesn't say it all Jim Tuck our sales man and our finance guy HP went above and beyond the call of duty to get us into a new car that fit our family. Everyone at this dealership is kind and all played a part in making sure our experience was above and beyond everything we needed. I can not recommend this dealership and of course our sales man Jim Tuck enough. Way to go Cumberland Kia !!!!!!! there are no other dealerships in our book we will be going here for all our automobile needs Randy and Kathrine Harris More

Great experience The service was great and the people were very friendly. Jim gave a lot of helpful information and was extremely friendly. I would recommend them to f The service was great and the people were very friendly. Jim gave a lot of helpful information and was extremely friendly. I would recommend them to friends and family More

Fantastic Service! Very kind and very helpful! My husband and I went to Cumberland Kia in search of a vehicle that was best suited to my needs. I found a vehicle I absolutely loved but dreaded the My husband and I went to Cumberland Kia in search of a vehicle that was best suited to my needs. I found a vehicle I absolutely loved but dreaded the whole dealer process. Mike Cox was our salesman and he made the whole buying experience so easy and pleasant for us unlike many of the other dealers we have spoken with in the past at other dealerships. He was very kind, patient, and genuinely tried to help us to have the best experience possible. We would highly recommend Mike and Cumberland Kia to anyone! Excellent job! Sincerely, Shane and Sarah Hood More

First Car This was my first time being able to get a car in my name and everyone was such a big help. Everyone that helped me was patient with me and answered a This was my first time being able to get a car in my name and everyone was such a big help. Everyone that helped me was patient with me and answered all my questions. They all told me congratulations on my new car. I walked in a nervous wreck and left with a new car! Thank you all again for everything! More