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Cumberland Kia

Cookeville, TN

4.7
1,318 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,318 Reviews of Cumberland Kia

March 28, 2016

"No pressure!" From the time we walked into the dealership we were treated with respect and were not pressured into buying right away. We were given time to conside More

by ritastreet157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Twittle, Adam Eldridge, Chad Hancock
Apr 29, 2016 -

Cumberland Kia responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new Kia Soul, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

March 28, 2016

Quality Service You will be highly pleased with the service at this dealership! Very helpful and willing to work with anyone! I highly recommend them to anyone. More

by pleasedcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher, Dusty Atkinson
Apr 29, 2016 -

Cumberland Kia responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! It is because of the loyalty of our customers that we are able to continue to offer great service and products at great prices. Thanks again. Sincerely, Ryan Corner E Commerce Director

March 26, 2016

Driving the car I wanted When I found a car I really liked, the salesman was very knowelgeable about the vehicle. He was also able to get my payment to within reasonable. The More

by djay7211
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Apr 29, 2016 -

Cumberland Kia responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Cumberland Kia . Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Ryan Corner E Commerce Director

March 23, 2016

Great! Very friendly and helpful professionals that strive to please! I had bought my trade in there when it was new, 5 years ago, and have been very pleased More

by Angela Akridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Apr 29, 2016 -

Cumberland Kia responded

Thank you very much for your kind words. We are glad Chad and the rest of the team were able to meet your expectations. Enjoy your new purchase and Thank You for being a part of the Cumberland family! Sincerely, Ryan Corner E Commerce Director

March 23, 2016

Awesome! Chad Hancock is a great guy! Highly recommend him. He listens to what you want, what you need, and works hard to get it at a great deal! Couldn't be h More

by Soulsister86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Atkinson, Chad Hancock
Apr 29, 2016 -

Cumberland Kia responded

Thank you so much for your kind words! I'm very happy to hear Chad listened to your wants and needs and found you the perfect vehicle. We look forward to further assisting you and in the future. If there is ever anything I can do for you, please let me know. Sincerely, Ryan Corner E Commerce Director

March 21, 2016

"I'll see ya' in a KIA''...Unbelievable excellence I've always wanted to get a good look at a KIA. I just traded out of a Toyota. I thought... I would really look and drive a KIA. This wonderful sale More

by Service,Sales,Finance and Supersalesman Jim Tuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Mar 21, 2016 -

Cumberland Kia responded

Congratulations on your new car! I hope that we have won your repeat business by working hard to get you the best price possible. Jim is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. We would be happy to assist you again in the future. Sincerely, Ryan Corner E Commerce Director

March 18, 2016

Amazing I was treated with respect not just by Paul Dean who I worked 1 on 1 with but the entire staff! Paul, checked to see what I could afford before we wen More

by Lonniemalin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Paul Dean
Mar 21, 2016 -

Cumberland Kia responded

Congratulations on your NEW KIA! We are very happy to have earned your business. Cumberland KIA takes pride in earning your business and is super excited to have you part of our family. Sincerely, Ryan Corner E Commerce Director

March 18, 2016

Great Folks! Fantastic experience. Everyone was first rate. Highly recommend the folks at Cumberland Kia. Worth the drive from Nashville. We will definitely co More

by rbarrygreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Jim Tuck
Mar 21, 2016 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

Mar 21, 2016 -

Cumberland Kia responded

We really appreciate your feedback and your kind words. Thank you for taking the time to share your experience and review our dealership. Your opinion matters to us. Jim is a big asset to our team, and I am so glad you had the opportunity to work with him. Respectfully, E Commerce Director Ryan Corner

March 16, 2016

What an excellent car buying experience!! We were in the market for a new vehicle but didn't want to deal with your typical pushy salesmen. This was not the case at Cumberland Kia. Our sales More

by Juggernaut30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Tuck
Mar 21, 2016 -

Cumberland Kia responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

March 14, 2016

What a wonderful experience buying a car!! My husband and I had been looking for a new car for a while and finally settled on the Kia Sorento and are we glad we did. Our salesman, Brandon Wacke More

by Margarita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Wacker, Adam Eldridge, Chad Hancock
Mar 21, 2016 -

Cumberland Kia responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

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