Cumberland Kia

Incompetent Service Center Bought 3 cars from Paul Dean at Cumberland Kia. No problems with buying cars at this dealership. The problem lies within with the service departme Bought 3 cars from Paul Dean at Cumberland Kia. No problems with buying cars at this dealership. The problem lies within with the service department and the management. The service techs are incompetent and lazy. They do not want to spend time diagnosing or fixing problems. They want easy oil changes. I have had a few different problems and had to come back numerous times to get the same answers from the service advisers. "The problem you are having is normal and there is nothing that can be done to fix it." Try to complain to management and get ignored. Going to have to get service elsewhere and will have to think twice about buying any more cars from this dealership even though I like dealing with Paul Dean. Pretty disappointed. More

Good Folks to Deal with Dealer was good to work with and the salesman was pleasant and considerate. They worked with me to get a great car at a price that we wanted to stay Dealer was good to work with and the salesman was pleasant and considerate. They worked with me to get a great car at a price that we wanted to stay close to. Their follow up has also been really good. More

Great buying experience Paul Dean was very helpful getting me the car I needed with a reasonable monthly payment. He was very on top of the buying experience, listening atte Paul Dean was very helpful getting me the car I needed with a reasonable monthly payment. He was very on top of the buying experience, listening attentively to my purchasing needs. More

Smooth Saturday visit! We had not purchased a vehicle in some years. The fear of a "high pressure" experience with sales staff was totally negated at this dealership. Know We had not purchased a vehicle in some years. The fear of a "high pressure" experience with sales staff was totally negated at this dealership. Knowledgeable personnel, friendly, low key, relaxed experienced. We are very happy with finding and buying the right new car for us! More

Satisfying purchase of a 2017 Kia Sportage Brandon Wacker very patiently and expertly helped us find the vehicle that fit our needs. We love our 2017 Kia Sportage. It has the features and capab Brandon Wacker very patiently and expertly helped us find the vehicle that fit our needs. We love our 2017 Kia Sportage. It has the features and capabilities that we were looking for. More

Very good experience!! Wow,what a great experience. Joe Greenwood Was so friendly had helpful. There was never any pressure,from Joe. Just an all around good experience. In Wow,what a great experience. Joe Greenwood Was so friendly had helpful. There was never any pressure,from Joe. Just an all around good experience. In fact I purchased 2 cars in a week from Joe Greenwood. More

Very good people They was all very nice and really worked hard to put me in a new vehicle. I needed a new car and I owed more on my trade than it was worth and they he They was all very nice and really worked hard to put me in a new vehicle. I needed a new car and I owed more on my trade than it was worth and they helped me out More

Jim Tuck is an excellent and knowledgable Sales Professional Cumberland Kia was a surprisingly great experience. I have never had any dealings or even rode in a Kia. Pleasantly surprised. Keep us the good work. Cumberland Kia was a surprisingly great experience. I have never had any dealings or even rode in a Kia. Pleasantly surprised. Keep us the good work. More