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Cumberland Kia

Cookeville, TN

4.8
1,319 Reviews

1556 Interstate Dr

Cookeville, TN

38501

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1,319 Reviews of Cumberland Kia

December 16, 2017

Carmelina Corrado excellent sales person Kia has some of the nicest people in the industry and Carmelina was no exception. Very friendly, no pressure approach, very helpful! Please consider More

by Tdasi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmelina, Corrado
Jan 27, 2018 -

Cumberland Kia responded

Thank you for posting such an awesome review! We appreciate you taking the time to share your experience with Carmelina. I'll be sure to pass on your kind sentiments as I know he will greatly appreciate your recommendation. Thank you for your business and we look forward to serving your automotive needs for many more years to come!

December 14, 2017

Pleasant buying experience Car buying can be stressful. The good folks at Cumberland Kia made it pleasant and a breeze. Austin and Paula were outstanding. Got a quote, agreed More

by HappyKiaBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lillis, Paula Miller
Dec 16, 2017 -

Cumberland Kia responded

We are grateful for you taking the time to share your experience with us and this audience. Our goal is to provide the best possible sales experience to all of our customers. We are happy you to hear that Paula and Austin were helpful. Feel free to reach out to us in the future for any of your automotive needs.

November 02, 2017

Very helpful and nice Carmelina Corrado was so helpful, very professional and nice. Carmelina explained the car buying process to us and then when we purchased the car she More

by Nurse1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmelina Corrado
Dec 16, 2017 -

Cumberland Kia responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Carmelina. Congrats on the new vehicle, we look forward to seeing you again

October 20, 2017

overall experience paula miller internet assoc. was great, as was sales assoc. catelyn. Adam finance assoc. was straight and forward with us. Everything as worked thru p More

by Ducan1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
catelyn was very attentive and sweet, sales assoc., Adam Eldridge, Paula Miller
Dec 16, 2017 -

Cumberland Kia responded

Thank you for the 5-star review! We are glad to hear that you had a pleasant buying experience at our dealership. We strive to provide excellent customer service, transparency and a stress free environment for all of our patrons. Thank you again for such a thoughtful review, and we look forward to doing business with you again in the future.

October 18, 2017

Paula Miller was Great! I have been looking for a used truck over a year getting pushed off by other dealers cause of my work schedule. Paula Miller contacted me by text and More

by FJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Miller
Dec 16, 2017 -

Cumberland Kia responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Paula. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know.

September 25, 2017

Excellent Service! We live in Southern Indiana and bought a used 2016 KIA Sorento sight unseen from Dusty, the General Manager of the Cumberland KIA Dealership. He was p More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Atkinson, Paula Miller
Dec 16, 2017 -

Cumberland Kia responded

Thank you for the awesome Review! We appreciate your business. Contact us if we need to assist you with anything!

August 28, 2017

great experience My experience was great, very friendly and no pressure sales. Carmelina was great, no pressure to buy and very helpful. I would recommend her and Ad More

by Carol Prater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmelina Corrado, Adam Eldridge
Dec 16, 2017 -

Cumberland Kia responded

Thank you for the excellent review and congratulations on your purchase! It is great to know that our team was able to provide you with pressure-free and knowledgeable service. We appreciate the kind and sincere comments as well as the recommendations. It was a pleasure to assist you and please let us know when we can do so again!

August 05, 2017

Great day out Very pleasant team. Paul Deen was a pleasure to work with. Adam in finance explained everything clearly. This was my first car purchase in 15 years an More

by Carol2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Eldridge, Paul Dean
Dec 16, 2017 -

Cumberland Kia responded

Thank you for writing a review for Cumberland Kia. We are glad you had a good experience. Please let us know if there is anything we can do for you in the future or if you need to schedule your next service appointment.

April 29, 2017

New ride, from the brawlin Paul! Today was a great day and time at cumberland kia. We had a excellent sales man, Paul dean! We got the car we wanted at the deal we wanted and it's a More

by Adnowicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Dec 16, 2017 -

Cumberland Kia responded

Thank you for your business! We are very happy to hear you had a great experience with Paul! Enjoy your new purchase! .

March 27, 2017

The easiest experience I've ever had while buying a car. Brandon was very helpful while I was searching for my new car. I had been car shopping all day, and no other dealership made me feel as comfortable as More

by hstark9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Wacker, Adam Eldridge, Dusty Atkinson
Apr 27, 2017 -

Cumberland Kia responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128 or via email at rcorner@cumberland-auto.com Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Kia.

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