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Cumberland Kia
Cookeville, TN
1,319 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,319 Reviews of Cumberland Kia
November 03, 2021
Took my car in because of scraping noise talked to Susie very sweet and helpful. The fixed my car explained everything to me squeezed me in. Excellent service! very sweet and helpful. The fixed my car explained everything to me squeezed me in. Excellent service! More
by jrmcnall
Employees Worked With
Susie
October 05, 2021
We had the pleasure of working remotely with Braxton, since we are from a different town that did not have the exact car we wanted. We thought we knew what we wanted but after talking to Braxton, we re since we are from a different town that did not have the exact car we wanted. We thought we knew what we wanted but after talking to Braxton, we realized we actually wanted a different model that fit our needs better. We did this all over the phone and via text. They delivered our new fantastic SUV and picked up our trade. We can not say enough how helpful, professional, and friendly the staff at Cumberland Kia is. Small town friendly service which is not the norm for the larger area we live in. Braxton...thank you!!! More
by Rachel and Sean L.
Employees Worked With
Braxton Green
September 14, 2021
I had a wonderful experience at Cumberland Kia today. Lucas in the service dept is the best person I have ever dealt with at a dealership. Everyone was real nice. The dealership was very clean and t Lucas in the service dept is the best person I have ever dealt with at a dealership. Everyone was real nice. The dealership was very clean and tidy. I will return to this dealership. More
by Kubrose1
Employees Worked With
Lucas Reab
September 06, 2021
Bart and Toyla are nothing short of Amazing!!!! They got me in my brand bew 2022 Kia Seltos within a couple of hours with a steal if a APR!!! Hands down, Toyla, was not only professional at how she handled me in my brand bew 2022 Kia Seltos within a couple of hours with a steal if a APR!!! Hands down, Toyla, was not only professional at how she handled all of ny information, thus stellar gal drove my new car to me to my home!!!! Hows that for outstanding service?! I have always trusted Kia, they go above and beyond and they treat their customers like family! I will always recommend this place at Cumberland Kia to everyone! You sinply can not go wrong with any of them!!! Bart and Toyla, Thank you so much for being so good at getting me the car of my choosing at a stellar low rate!!! Cookies for everyone coming soon!!! Mad love to this whole dealership!! 💜💜💜😁😁😁 ps. Can i just give a million stars?? Lol. More
by Honeey01
Employees Worked With
Toiya Gwynn
September 01, 2021
Super friendly and we were in and out in under 2 hours. They listed to our needs and made it happen with our budget. This is the second car we’ve purchased from this dealership They listed to our needs and made it happen with our budget. This is the second car we’ve purchased from this dealership More
by Real mccoys
Employees Worked With
Scotty Litton
September 01, 2021
There service department is terrible. They don’t finish the work and then tell you it’s ready.site manager is not customer friendly. Beware! the work and then tell you it’s ready.site manager is not customer friendly. Beware! More
by Unsatisfied Customer
Employees Worked With
Chris McElderry, Mike (Bart) Bartlet
August 04, 2021
They are very good to deal with just a little pushy and I fill I got ripped a good one and I don’t like the Kia Soul S after I bought but that’s my fault not there’s fill I got ripped a good one and I don’t like the Kia Soul S after I bought but that’s my fault not there’s More
by Glendagail45
Employees Worked With
Dusty , Braxton Green
