Crossroads INFINITI of Raleigh

Tristen did an amazing job during our quest for a new vehicle. I definitely recommend him to anyone that wants first class service. I really love this dealership, they were very attentive to our needs vehicle. I definitely recommend him to anyone that wants first class service. I really love this dealership, they were very attentive to our needs and did there best to get us a good deal on the JX35 that we purchased. The entire staff was courteous and friendly and they made sure we were are comfortable as possible. We took our 4 year with us and they made sure that he was doing ok. This dealership really shows you how you should be treated when purchasing a luxury vehicle. Thanks Tristen for making my experience so wonderful. More

I had been searching for a new vehicle for nearly a year. I was unimpressed with every dealership I visited until I came to Crossroads Infiniti in NC. Their motto is the total customer experience and they I was unimpressed with every dealership I visited until I came to Crossroads Infiniti in NC. Their motto is the total customer experience and they live up to the name. I was outside looking at the new M35h. Tristen Nguyen came out promptly, opened the car, started it, and allowed me to test drive it. He was extremely knowledgable about the car, and answered all of my questions. Upon returning to the dealership he gave me a tour of the service department, customer waiting area, and asked me what I thought about the car. I was very much impressed with the car however it was outside my budget, but I told Tristen if they were to get a certified pre-owned I would be interested in looking at it. He was honest and said that the M35h model probably wouldn't be too available in the certified pre-owned realm. Tristen kept in touch with me via emails and regular mail letting me know about sales and promotions they were having. Nearly 3 months after my initial visit to Crossroads Infiniti Tristen called me and said they had received a pre-owned 2012 M35h. He emailed me information on the car, and we scheduled an appointment to look at it. Long story short I ended up buying it. Never did I feel pressured to buy it. When it came to price negotiation, Yuri Mirzoyan came over and negotiated. He was very courteous and professional. For financing, I dealt with Elliott Aronowitz. He was very knowledgable, and was able to provide a competitive APR on the loan. After the sale, Tristen made sure the car got detailed and went over some of the features of the car with me. Tristen has continued to stay in contact with me to ensure all my questions are answered and that everything ok with the car. Again, I am very impressed with the entire experience with Infiniti and specifically Tristen and the Crossroads Infiniti dealership. I would highly recommend this dealership and Tristen to any of my friends and family. More

I thoroughly enjoyed working with Tristen Nguyen. He was extremely knowledgable of the vehicle and answered all my questions. His professional conduct and demeanor were superb making my experience with the extremely knowledgable of the vehicle and answered all my questions. His professional conduct and demeanor were superb making my experience with the dealership the best I have experienced. I would definitely work with him again and reference his services and Crossroads Infiniti for others who are interested in bueing an auto. I look forward to establishing a relationship with the service department with the expectations it will be as good as sales. Kent More

My wife and I traded our 2007 FX35 for a 2013 G37s in late December. Although the dealership was extremely busy on the day of our visit, we were greeted promptly and treated courteously by each employee. late December. Although the dealership was extremely busy on the day of our visit, we were greeted promptly and treated courteously by each employee. Our salesman was Tristen Nguyen. Tristen was somewhat of an expert on the G37 since he had recently purchased one. He was friendly and took plenty of time to show us around the lot so that we could see the various colors and trim levels available. It was a very pleasant experience dealing with Tristen and I will certainly refer my friends to him. More

My car buying experience was wonderful from beginning to My car buying experience was wonderful from beginning to end at Crossroads Infiniti. On Saturday, my husband and I stopped by the dealership to ch My car buying experience was wonderful from beginning to end at Crossroads Infiniti. On Saturday, my husband and I stopped by the dealership to check out a beautiful car that another couple was test driving. My husband met Frederick and told him to contact us if the other couple decides not to purchase. Later that afternoon, Frederick called my husband and told him that the car was still available. We were unable to come back to the dealership that day, but my father was able to come on Monday. He was very impressed with the sales staff and their honesty. Being a self-proclaimed "daddy's girl," I trust my father's opinion and first impression of people. Frederick was extremely knowledgeable about the features and benefits of the car that I purchased. His manager was also easy to work with and very straightforward, which we appreciate when buying a car. My original plan was to buy a car in the Spring; however, because I got such a great deal, I decided to buy now, and I do not regret my decision. Thank you Crossroads Infiniti Team!! More

Tristen was very thorough and well informed. He was personal, professional and fantastic to work with! I would definitely recommend him and Crossroads Infiniti Dealership. personal, professional and fantastic to work with! I would definitely recommend him and Crossroads Infiniti Dealership. More

Without Tristen's follow-up we would have visited an Infiniti Dealer in another city. Crossroad's did not have the 2012 EX35 we wanted. Just before entering in to serious discussions with the other deal Infiniti Dealer in another city. Crossroad's did not have the 2012 EX35 we wanted. Just before entering in to serious discussions with the other dealer, Tristen let me know the folks at Crossroads would (and did) find us the vehicle we wanted. Everyone has been most professional and polite in every conversation. The most painless car buying experience ever! We appreciate and want to express our satisfaction so far. More

This is our second vehicle from Crossroads Infiniti. Hands down, best dealership we have ever worked with. EXCELLENT customer service, great pricing and no games when it comes down to negotiating. Would Hands down, best dealership we have ever worked with. EXCELLENT customer service, great pricing and no games when it comes down to negotiating. Would not buy a car from any other dealership. More

Tristen was wonderful to work with from the test drive. He took the time to answer all of my questions and allowed me to take a long test drive. I was not ready to purchase at that time, but he kept in to He took the time to answer all of my questions and allowed me to take a long test drive. I was not ready to purchase at that time, but he kept in touch with me over the next few months and kept me in the loop of the specials that were going on. He suggested that I take a 24 hour test drive which allowed my family to fall in love with the car as well. When I was ready to purchase he went above and beyond by meeting me at my home to help me get both the infiniti and my old car to the dealership. He was pleasant without being pushy and I completely enjoyed my experience. Thanks Tristen! More

When I purchased my Infiniti JX, Julie was my sales consultant. She was extremely knowledgeable of the JX. This was by far the best car buying experience I have ever had. If you are in the market for a consultant. She was extremely knowledgeable of the JX. This was by far the best car buying experience I have ever had. If you are in the market for an Infiniti make sure you stop by Crossroad Infiniti and ask for Julie. She is definitely the BEST!!!! More