Crossroads Ford of Sanford

The salesman Bill was outstanding, he allowed me to feel the truck ride in town and on open road. I cannot say enough nice things about him. the truck ride in town and on open road. I cannot say enough nice things about him. More

Excellent salesperson. Had vehicle ready when we arrived at dealer. Helped us to setup our phones showed us all of the truck's features. Had vehicle ready when we arrived at dealer. Helped us to setup our phones showed us all of the truck's features. More

We brought my husband’s Ram 1500 in for service, the dealership is excellent and service is A+! dealership is excellent and service is A+! More

Good staff work me in the day I came in to the dealership great job great job More

I drove 3 hrs to this dealership and it was well worth it. The easiest car buying experience I have ever had. Will come again. it. The easiest car buying experience I have ever had. Will come again. More

Fast courteous and professional I can trust my car with Sanford crossroads dealership they explain everything that was done Sanford crossroads dealership they explain everything that was done More

Prompt and courteous serviceI would recommend this dealership To anyone needing service They gave up front estimate to repairs and final price was within guidelines of estimate dealership To anyone needing service They gave up front estimate to repairs and final price was within guidelines of estimate More

Great service done by a very knowledgeable crew. Left my car for a service tune up and they have it done in a timely manner. car for a service tune up and they have it done in a timely manner. More

Two hours for a simple oil change and tire rotation (not balanced just rotated) even with an appointment is just unacceptable. balanced just rotated) even with an appointment is just unacceptable. More

Truck broke down 50 mi from home. Had to make 4 calls to Ford Motor Co 3rd party assistance service before I was able to get a wrecker to have it taken to Crossroads Ford, where I purchased to truck. I had Ford Motor Co 3rd party assistance service before I was able to get a wrecker to have it taken to Crossroads Ford, where I purchased to truck. I had to pay $120 taxi fare to get home. At the dealership I filled out paperwork explaining the problem with the truck and put it along with the key in the service drop box (this was Saturday evening). I called Wednesday morning (following week) to get a progress report. My truck had not even been looked at yet. I was also told there were no loaner cars available. This is unacceptable.I would have rated the dealership lower, but, my previous 2 experiences with this dealership were good ones. I hope they can do better next time More