Crossroads Ford of Sanford

Marannda responded immediately to my request for service. She worked me into an already busy service schedule.It is always a pleasure dealing with her. She worked me into an already busy service schedule.It is always a pleasure dealing with her. More

Was scheduled for a routine oil change. Everything went according to plan, was in and out in a reasonable amount of time. Everything went according to plan, was in and out in a reasonable amount of time. More

Treated good but not totally upfront about issues certain models have. So finding these issues online after the fact that affect safety is not what I expected from any dealer. models have. So finding these issues online after the fact that affect safety is not what I expected from any dealer. More

It was a pleasurable experience. All staff members from the time I walked in the service department t were very friendly. They were also very transparent about their promotions and All staff members from the time I walked in the service department t were very friendly. They were also very transparent about their promotions and offered me the better deal. I scheduled an oil change only but they accommodated my request for tires. It was of course going to extend my wait time but they offered valet service to take me home which was perfect because I work remotely and I scheduled out of office time for 2 hrs. Also I asked if everything can be finished prior to 2pm because I had to pick up my child from school. They delivered my vehicle back to me before time. It was a pleasure and it was a seamless process. More

The dealership kept me very informed with updates on the build/delivery of my truck. build/delivery of my truck. More

Great Dealership and great People and amazing to work with thank you crossroads of Sanford team. with thank you crossroads of Sanford team. More

I received excellent customer service by Gary and Renee. Gary worked the details and set me up with the service I needed for my truck. I will definitely be returning for my service needs. Thank you. Gary worked the details and set me up with the service I needed for my truck. I will definitely be returning for my service needs. Thank you. More

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Excellent customer service. Colin took the time as explained everything step by step. Manager Ruben was very friendly and helpful. Outstanding!!!!! Colin took the time as explained everything step by step. Manager Ruben was very friendly and helpful. Outstanding!!!!! More

All the employees were very helpful and professional. They answered all my questions and their follow up was good They answered all my questions and their follow up was good More