Crossroads Ford of Sanford

well it was a shaky start, The truck I was looking for popped up on their website, when I called, the sales woman new nothing about the truck and after a brief hold was only able to tell me that it was at popped up on their website, when I called, the sales woman new nothing about the truck and after a brief hold was only able to tell me that it was at the Chrysler dealer but not the reason nor a price. After a week of waiting to hear back I called again looking for a sales manager, he was on leave for a week. I picked a salesperson off of their website and Bill Bailey turned out to be a GREAT choice. Bill didn't have any info on the truck either but after I provided him their stock number (found on the original listing) he was able to call me back with details. he then called me a few days later to tell me the truck was back and an asking price for it. He advised (on his day off) that they have a strict policy of NO HOLDS on vehicles? well as I turned out I was able to get there the next day and come to a reasonable price to purchase the truck. More

very good customer service. ..Salesperson very knowledgeable..final sales was very reasonable...would highly recommend.. ..Salesperson very knowledgeable..final sales was very reasonable...would highly recommend.. More

Very professional team, always meet the maintenance needs of my truck. This is the only shop I trust for the maintenance of my truck. of my truck. This is the only shop I trust for the maintenance of my truck. More

Have used CrossRoads Ford for some 15-16 years now. Going back to Crystal, then Kristi, and always found great service, treatment from them. Recently I went for just a tire rotation on my new Micheli Going back to Crystal, then Kristi, and always found great service, treatment from them. Recently I went for just a tire rotation on my new Micheliin tires I got there and someone threw away the plastic seat protector I have set up in my Explorer so that when I need to bring the car back into my garage after working all day, hot, sweaty, and from sitting on the garage floor, I want to protect the driver leather seat. Someone at Crossroads wrote me a message that if I'd stop by they give me several seat protectors. I only need one and will go get it tomorrow. More

Great to work with, purchased several vehicles from them always a good experience. 5 Stars. always a good experience. 5 Stars. More

Fast, polite, and comfortable service! Nothing could have been better! They simply go far beyond expectations. Nothing could have been better! They simply go far beyond expectations. More

No pressure sale. ..I have purchased a new car 3 times from this dealership... Although there is a Ford dealership closer to my home than this one, they treated me so b ..I have purchased a new car 3 times from this dealership... Although there is a Ford dealership closer to my home than this one, they treated me so badly, I never went back there again. Crossroads Ford in Sanford North Carolina is the best!!! More

People friendly and work done very quickly. Will keep my vehicle coming here for my services. Will keep my vehicle coming here for my services. More

Best customer service ever ! I would recommend this dealer to all family and friends without hesitation I would recommend this dealer to all family and friends without hesitation More