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Crest Volvo Cars - Service Center

Frisco, TX

5.0
945 Reviews

945 Reviews of Crest Volvo Cars - Service Center

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December 06, 2017

Fix passenger window Lyn was very nice to work with but the actual repair took allot longer than I expected. I have had my Volvo for just over a year and this was the s More

by Volvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Dec 07, 2017 -

Crest Volvo Cars responded

Lyn and our team were glad to help you during your visit to our dealership! Thank you for sharing this feedback with us and for choosing Crest Volvo

December 05, 2017

Service Upon arriving at the Volvo dealership I was greeted by my service rep, Juan. He outlined what was to be done and the time it would take for the servic More

by Richard H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Perez
Dec 06, 2017 -

Crest Volvo Cars responded

Juan and the team were glad to help you during your visit to our dealership! Thank you for taking the time to leave a review for the Crest Volvo team and we look forward to working with you again soon!

December 02, 2017

Service was second to none. My parents have been long time Volvo owners and as I became of car purchasing age, I to have purchased Volvos. The main reason I More

by Crest is the Best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
Dec 04, 2017 -

Crest Volvo Cars responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

November 27, 2017

Great experience today I was in and out quickly. Everyone was professional and courteous. Kept me updated along the way. I like the car being washed afterwards. Highly e More

by JSJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 28, 2017 -

Crest Volvo Cars responded

Thanks for the five star review! We are happy to hear that our team took excellent care of you. We hope to be of service to you again!

November 05, 2017

Great experience!!! Great assistance and recommendations. Very professional and looked for a discount for me as well. Please move back to Frisco!!! We have been waiting More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Perez
November 05, 2017

10k service Quick service, easy scheduling and drop off, free loaner car. Juan was great and reminded me to bring my car in at 5k mile intervals for free tire rot More

by Usha4683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
November 03, 2017

Volvo XC maintenance Juan did a fabulous job in servicing my account! He provided me a thorough overview of my service options and promptly called me when my car was More

by Texas_Volvo_XC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service
Nov 14, 2017 -

Crest Volvo Cars responded

Thanks for the great review! We are thrilled to hear that you enjoyed working with Juan. We hope to be of service to you again!

October 27, 2017

Problem with driver front tire Eric took great care of my wife's car and my niece's SUV. Eric was very professional and vehicles were taken care of very efficient also. Eric get's a More

by david sutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lamela
Oct 30, 2017 -

Crest Volvo Cars responded

Thanks for the great review, David! We are pleased to hear that you enjoyed working with Eric. We hope to be of service to you again!

October 26, 2017

Service works Great service. Very nice loaner vehicle. Gave me an updated status when they finished the work. They also gave me a courtesy call to tell me what woul More

by Brothamugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn
Oct 27, 2017 -

Crest Volvo Cars responded

Thank you for the great review! We hope to be of service to you again! Take care!

October 21, 2017

Love my Volvo I always have a good experience when I take my Volvo in for service. I was a bit disappointed this time when I noticed a sheet of plastic was left be More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Ford
Oct 23, 2017 -

Crest Volvo Cars responded

Thank you for your review and feedback, Debbie. We really value your input, and we hope to make these improvements soon. We're glad that everything else about your visit was to your satisfaction. We hope to see you again!

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