Crest Volvo Cars - Service Center
Frisco, TX
1,392 Reviews of Crest Volvo Cars - Service Center
No document on the free 27 point inspection, showing what need attention and no callback regarding a light that came on by the time I got home.. need attention and no callback regarding a light that came on by the time I got home.. More
Good experience during the sale. Salesperson was knowledgeable and patient. I did my own financing and stood strong against the high pressure "add ons" which is now standard at eve Salesperson was knowledgeable and patient. I did my own financing and stood strong against the high pressure "add ons" which is now standard at every dealership. My only complaint is service after the sale. Maintanance service, by luxury brand standards, is below expectations. Unless you wait onsite it can take several days to have service completed. Mark was great but communication from other techs was disappointing. Getting a loaner car can also be a hassle. Unlike other brands you are charged for the gas if you dont refill tank and warned against "excess" mileage. I once tried their valet. I avoided tolls getting home but was charged for the tolls the driver used getting back to the dealership w/o me even being in the car. Service costs are also a bit higher than going outside the dealership but that's expected and a necessary cost to ensure Volvo standard parts and limit "finger pointing" hassles down the road. More
Jordan is the best at what he does for the service department and your clients. department and your clients. More
Lyn was friendly and explained the service and my options in a clear and concise manner. The facility was clean and comfortable, and the service was done efficiently. in a clear and concise manner. The facility was clean and comfortable, and the service was done efficiently. More
I highly recommend Crest Volvo car dealership. I will bring my car to this dealership for service as the service department is great I will bring my car to this dealership for service as the service department is great More
Very helpful and knowledgeable! Nice to hace a loaner car for our use during the service. Nice to hace a loaner car for our use during the service. More
The service team at Crest Volvo is amazing! We won’t buy cars anywhere else, and we get all our Volvos serviced at Crest. The best! We won’t buy cars anywhere else, and we get all our Volvos serviced at Crest. The best! More
You are greeted immediately with courtesy and professionalism. The customer hospitality waiting area is very clean with plenty of quality drinks and snacks from which to chose. professionalism. The customer hospitality waiting area is very clean with plenty of quality drinks and snacks from which to chose. More
Ally kept me informed on the status of my service and returned the car clean!. returned the car clean!. More