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Crest Volvo Cars - Service Center

Frisco, TX

5.0
945 Reviews

945 Reviews of Crest Volvo Cars - Service Center

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November 20, 2024

Great group of people in the service area that are intelligent, capable, efficient, and friendly. Highly recommend them. Jim More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2024 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team and found them intelligent, capable, efficient, and friendly. Your recommendation means a lot to us, and we’re grateful for your support. If there’s anything else we can assist you with, don’t hesitate to reach out. We look forward to serving you again in the future!

November 16, 2024

I felt I was treated as a princess and with respect but I don’t like coming up with 15 words here😁 More

by spetersen138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that you felt treated with the respect and care you deserve. Our team strives to provide an exceptional experience, and it's great to know we succeeded. We look forward to welcoming you back whenever you need us!

November 09, 2024

What great people crest hires in the Service Department! Pleasant, efficient, polite...keeping me informed every step of the way! I absolutely LOVE my Volvo, and Crest is what I would expect and more as a r More

by HappyCappie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Crest Volvo Cars responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our Service Department. Our team works hard to provide excellent service, and it’s great to know that we met your expectations. We’re so happy to hear you love your Volvo, and we look forward to continuing to serve you in the future!

November 09, 2024

I had a great experience with Crest Volvo. The service was excellent, and my advisor, Eli Rivera, was very good. Recommended More

by Sapdm9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us and that Eli provided excellent service. We truly appreciate your recommendation and look forward to assisting you again in the future!

November 07, 2024

Ally offered an excellence experience with my XC90 in the Crest Service Center. Thank you!! More

by Dscottedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Ally provided you with an excellent service experience while working on your XC90. We’ll be sure to pass along your thanks to her. We appreciate your trust in us and look forward to serving you again!

November 02, 2024

Exceptional. .from start to finish. Detail, quality, value and integrity. Highly recommend this dealer who excels at all metrics. I am Volvo for Life for so many More

by TLittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Crest Volvo Cars responded

Thank you for sharing such wonderful feedback! We’re thrilled to hear that your recent experience with our team, especially with Lyn, exceeded your expectations. It’s truly rewarding to know that our commitment to quality, integrity, and attention to detail resonates with valued customers like you. Your kind words about our timely assessments and high-quality repairs inspire us to continue delivering the exceptional service you’ve come to expect. Thank you for being part of our Crest family and for choosing Volvo. We look forward to serving you again in the future!

October 26, 2024

It is easy to get an appointment when I need it. Staff is polite and friendly. Lyn has been my service advisor for many years. I like that the staff is stable and not continually changing. They have More

by Mrs Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We’re thrilled to hear that you find it easy to schedule appointments and appreciate the friendly and polite staff. It’s great to know that Lyn has provided you with excellent service over the years, and we take pride in our stable team who are dedicated to caring for your Volvo. Your loyalty means a lot to us, and we look forward to continuing to take great care of you and your vehicle!

October 23, 2024

We've owned Infiniti, Acura, Lexus, Porsche, and Volvo over the last 22 years and have worked with several good Service Advisors - some better than others. Ally is the best and never fails to exceed our More

by Dpmeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! The team is thrilled to hear that Ally has exceeded your expectations. Your loyalty means a lot to us, and we appreciate your kind words. We look forward to continuing to serve you!

October 18, 2024

The best customer service I’ve ever had in a car dealership. Very responsive and friendly. More

by Delane Bandeira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you received the best customer service during your visit. Our team strives to be responsive and friendly, and it’s great to know that you felt well taken care of. We appreciate your feedback and look forward to serving you again!

October 05, 2024

Crest service dept is second to none! My husband and I have purchased and/or leased four cars from Crest, and we always have an excellent experience, so we will keep going back. More

by GMVaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Crest Volvo Cars responded

Thank you so much for your wonderful review! We're delighted to hear that you and your husband have had such positive experiences with our service department and that you've chosen Crest for your vehicle purchases and leases. Your loyalty means the world to us, and we look forward to continuing to serve you in the future!

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