Crest INFINITI - Service Center

Took my 2024 QX60 in for a mirror repair and the Crest team did a 5 Star job with my repair. Thank you for your professional and friendly service! team did a 5 Star job with my repair. Thank you for your professional and friendly service! More

Tony is great! He makes everything very easy and smooth. He goes out of his way to really help me and figure out what I can do for my car servicing. He makes everything very easy and smooth. He goes out of his way to really help me and figure out what I can do for my car servicing. More

It's never fun having a car 'issue' hit you on a Monday morning, just after coming come from a vacation. So learning I had a DOA battery in my nearly 4.5 yr old QX 50 .. well... thankfully Troy Dunn of Cre morning, just after coming come from a vacation. So learning I had a DOA battery in my nearly 4.5 yr old QX 50 .. well... thankfully Troy Dunn of Crest Infiniti takes EXCELLENT care of me. Once the logistics were worked out, my car was jump-started, I drove straight to the dealership and my battery was replaced under warranty. It took a few hours but, grateful for the service Troy, Crest & MPP provided! More

All good thank you as far as services. I wish my carwash was done faster so didn’t have to wait that long to pick up the car though I wish my carwash was done faster so didn’t have to wait that long to pick up the car though More

Robert Moler was an exemplary example of what Infinity should be like. He was very professional and yet a true businessman looking out for the company. Randy his Manager was so very helpful in getting t should be like. He was very professional and yet a true businessman looking out for the company. Randy his Manager was so very helpful in getting the work done and talking to the company about the situation at hand. Outstanding is an understatement with these two gentlemen!! More

Troy is always wonderful. He gets my appointments set up quickly and gets my car done fast! Great service! He gets my appointments set up quickly and gets my car done fast! Great service! More

First time ever been there the service advisor was very helpful he explained everything to me in details. helpful he explained everything to me in details. More

Customer service was at times exceptional and other times just fair. My vehicle was in the service center 45 days. At first, the customer service was exceptional with regular updates provided and the service just fair. My vehicle was in the service center 45 days. At first, the customer service was exceptional with regular updates provided and the service advisor went above and beyond regarding a special circumstance regarding the loner vehicle. But after about two weeks, the updates stopped and I had to call them to determine the status of repairs. The service advisor only reached out to me when I needed to provide my maintenance records for the warranty company. The valet service to return my car to me was wonderful. The loaner vehicles provided were greatly appreciated. I had to take the car back for service for the same issue two days later. When I called to tell the advisor I was bringing the vehicle back as it was having the same issue, he tried to discourage me from bringing it back stating “it just needs to re-learn your driving style.” When I got to the service center, the service was again exceptional but I was told I would be contacted with the diagnostic information later that day but again received no updates except if I called them to determine advisor. My car was at the service center 10 days. The process of returning the loaner and picking up my car was exceptional quick and easy, the staff were all professional and welcoming. More

Awesome customer service. Everyone is very polite and attentive. This is why I continue to return for my service to my vehicle. Everyone is very polite and attentive. This is why I continue to return for my service to my vehicle. More

Every time i need a service done im greeted immediately upon arrival. The customer service is on point upon arrival. The customer service is on point More