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Crest INFINITI - Service Center

Frisco, TX

4.8
374 Reviews

374 Reviews of Crest INFINITI - Service Center

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May 03, 2025

Had a good service and buying experience at crest Infiniti thank you so much . Appreciate it. More

by SHAMSUDDIN1181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Dagnan
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Clinton-Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Crest INFINITI responded

Thank you for your review! We're so glad to hear you had a great service and buying experience with us. We truly appreciate your feedback and look forward to assisting you again in the future!

May 02, 2025

Trevor was a huge help and took care of my car issues completely. I was completely satisfied. Crest is an outstanding dealership with incredible service. I have been in a few times recently and am always More

by e3j003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rogers
May 05, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience! We're so glad to hear that Trevor took care of your car issues and that you've consistently had a pleasant experience at Crest. We truly appreciate your recommendation and look forward to serving you again in the future!

May 01, 2025

Great customer service, clean facility with service advisors that go above and beyond in their role. More

by Jennm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown, 5 stars
May 02, 2025 -

Crest INFINITI responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and that our service advisors went above and beyond to assist you. We take pride in maintaining a clean and welcoming facility, and it’s fantastic to know that it made a positive impression. We truly appreciate your feedback and look forward to serving you again!

May 01, 2025

Met all of our expectations. Appreciate the use of a loaner car while ours was being serviced. More

by HUMRESDFW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Gray
May 02, 2025 -

Crest INFINITI responded

Thank you for your feedback! We’re so happy to hear that we met all of your expectations. It’s great to know that the use of a loaner car made your experience more convenient while your vehicle was being serviced. We truly appreciate your support and look forward to serving you again in the future!

April 29, 2025

Everything was great and got me in on time. Service completed in a timely manner. Tony did excellent taking care of me. More

by SLOWRY0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 30, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that everything went smoothly and that Tony took excellent care of you. We truly appreciate your feedback and are happy that your service was completed in a timely manner. We look forward to assisting you again in the future!

April 29, 2025

My advisor Trevor Rogers is excellent! Super professional and easy to work with. He is always on top of things! More

by ALYSSAGONZALES44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Crest INFINITI responded

Thank you for the wonderful review! We're thrilled to hear that Trevor provided you with such a professional and seamless experience. It's great to know he's consistently on top of things and easy to work with — we'll be sure to pass along your kind words. We appreciate your trust and look forward to serving you again!

April 29, 2025

I always bring my QX50 to Crest Infiniti for service. I just had a routine maintenance appointment. All was good. More

by AMYB2692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
May 01, 2025 -

Crest INFINITI responded

Thank you for your continued loyalty and for trusting us with your QX50! We're glad to hear that your recent routine maintenance appointment went smoothly and that everything was to your satisfaction. It's always a pleasure to have you in, and we look forward to keeping your vehicle running at its best.

April 28, 2025

Trevor, always listens to any concerns i may have and is very prompt with his responses and is quick to answer all my questions. Thank you Trevor for being so outstanding in everything you do. More

by MGROCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Crest INFINITI responded

Thank you for taking the time to share such thoughtful feedback! We're thrilled to hear that Trevor consistently provides attentive, responsive service and takes great care in addressing your concerns. It means a lot to know that his dedication and professionalism have made a lasting impression. We'll be sure to pass along your kind words—he'll truly appreciate them!

April 28, 2025

I appreciate the service at Crest. It’s always a pleasure as a customer. Everyone is exceptional. More

by BEKAZWIRTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick
Apr 29, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so glad to hear that your experiences at Crest have consistently been positive and that our team continues to provide exceptional service. We truly value your support and look forward to serving you again in the future!

April 28, 2025

Service advisors were friendly and stayed in touch throughout the day. They had a loaner ready for me. More

by kandiwithersllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that our service advisors kept you well-informed and that the loaner vehicle was ready to go when you needed it. We appreciate your kind words and look forward to serving you again!