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Crest INFINITI

Frisco, TX

4.6
1,062 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,062 reviews

August 23, 2024

Al was amazing! Very responsive and communicative. Great experience. Would highly recommend him if you’re looking for a car! More

by Taparrish74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bashir Anthony
Aug 28, 2024 -

Crest INFINITI responded

Thank you for the wonderful review! We're thrilled to hear that Al provided you with such a great experience. We'll make sure to pass along your kind words to him. If you have any more questions or need further assistance, don't hesitate to reach out. Thanks again for your recommendation!

August 02, 2024

Best dealership experience we’ve had, and we buy a lot of cars! The entire team makes you feel valued, works with you to make sure you’re satisfied, and goes out of their way to earn your business. Al, Perla More

by John.may7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perla Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Crest INFINITI responded

Thanks John...Al & Perla are relatively new to team as we go through a transition in leadership! Glad to hear things are going as planned! Tim Key

August 01, 2024

David was great to work with! He listened, took notes and delivered as promised. It was one of our best car buying experiences ever. He had great attention to detail and helped me More

by Mlupinacci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Clinton-Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2024 -

Crest INFINITI responded

Thank you for kind words. David works hard day in and day out and so many people are quick to complain so I really appreciate you taking time to write a positive review!! Tim Key

July 31, 2024

Elmira was fantastic. She made the process very easy and helped me secure a fantastic car! More

by BB
Recommend Dealer
Yes
Employees Worked With
Elmira Naghian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Crest INFINITI responded

Thank you for your wonderful feedback! We’re delighted to hear that Elmira made your car-buying experience so smooth and helped you find a fantastic car. If you need any further assistance or have questions in the future, feel free to reach out. Enjoy your new vehicle!

Aug 03, 2024 -

Crest INFINITI responded

BB - Elmira is fantastic - she is new to our team and we think she is wonderful. I appreciate you taking time to write a positive review when we live in a world of negativity!! Tim Key

July 30, 2024

Ordered a car online and had it shipped to me. Fantastic experience. Salesman was excellent. He handled everything expertly and made the process smooth. I trusted him every step of the way. More

by Nathan ranney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that the online car ordering and delivery process went smoothly for you. It’s great to know that our salesman provided excellent service and made the entire experience trustworthy and seamless. If you need any further assistance, feel free to reach out. Enjoy your new car!

Aug 03, 2024 -

Crest INFINITI responded

Thanks Nathan...ordering a vehicle sight unseen can be stressful so I'm glad to hear it went off as planned. Thanks for taking time to write a review for DeShawn!! Tim Key

July 29, 2024

I recently purchased a car from Crest Infiniti, and I must say it was an exceptional experience from start to finish. My salesperson, Lana, truly went above and beyond to ensure that the entire process w More

by Bryanjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lana Al-Far
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Crest INFINITI responded

Thank you so much for your wonderful review! We're delighted to hear that Lana made your car-buying experience exceptional. Her dedication to understanding your needs and providing excellent service truly embodies our commitment to customer satisfaction. It's great to know that her professionalism and knowledge made the process smooth and enjoyable for you. We're thrilled you're happy with your new car and look forward to assisting you in the future. Thank you for recommending Crest INFINITI and Lana!

July 26, 2024

Friendly, knowledgeable, and worked hard to help find a deal that worked for me. Our second car with Crest, so we already knew the high quality of their service department. More

by rickzuroweste
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
Aug 01, 2024 -

Crest INFINITI responded

Thank you for your kind words and for being a loyal customer! We're thrilled to hear that our team was able to help you find a deal that worked for you. It's great to know that our service department's high quality continues to meet your expectations. We look forward to serving you again in the future!

July 26, 2024

Very prompt and professional service from the moment you walk in. Clean and comfortable atmosphere More

by Msvxn73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmira Naghian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Crest INFINITI responded

Thank you for your positive feedback! We're delighted to hear that you experienced prompt and professional service and enjoyed our clean and comfortable atmosphere. We look forward to welcoming you back soon!

July 26, 2024

I enjoyed the entire process of this purchase we got a brand new car after much consideration, Deshawn was amazing and the facility was very clean ! More

by Kmacias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Crest INFINITI responded

Thank you for your positive review! We’re delighted to hear that you enjoyed the entire purchase process and are happy with your new car. Deshawn will be thrilled to know he made a difference, and we’re glad you found our facility to be clean and welcoming. We appreciate your feedback and look forward to serving you again in the future!

July 24, 2024

MILES is DISHONEST, PRICES ARE DECEITFUL . Planned to buy a pre-owned car but tried to add upgraded options . Misleading car prices. BEWARE OF CREST PKG. More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miles Meen
Jul 24, 2024 -

Crest INFINITI responded

Caroline - I'm sorry you don't see value in our adds, but I do feel compelled to list everything you get in case others read this review. The adds are window tint with lifetime warranty, door edge and handle guards to help from chipping paint and causing door dings, nitrogen in tires that help prevent tire pressure warning lights from coming on when weather changes, RecovR tracking device - helps fine vehicle in case stolen and knowing where your vehicle if someone borrows it...this can help lower insurance cost, on demand car washes for as long as you own vehicle, detail at time of delivery, tank of gas, 2nd key, 6 more details over next 3 years - one per 6 months, use of loan car fleet and a new toll tag. Now, you may not think that is worth $1895 and we can work with customers on removing items or services and lowering the price. But to say it is a "rip off" is a little harsh in my opinion. We are upfront on the items - we have signs posted in each office as well as go over the items well before we finalize any transaction and again many items can be removed. I'm happy to discuss over phone if you would like to...Tim Key, General Sales Manager.