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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,402 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,402 reviews

April 06, 2025

Car had zaktec treatment. Not sure if they actually applied anything to the finiish but the car still had dirt on back bumper. Not impressed. More

by BCLAIR6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who checked me in
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Apr 08, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback with us. We're glad to hear that you brought your vehicle in for the ZAKTEK treatment, though we understand your concerns regarding the condition of the finish afterward. It's important to us that each service meets expectations, and we can see how finding dirt on the back bumper would leave you unsure about the application process. Your comments have been noted, and we appreciate you bringing this to our attention. If you have any lingering questions about the treatment or would like someone to take a closer look, we’d be happy to assist further.

Apr 08, 2025 -

BCLAIR6 responded

I would like to speak to someone at Crest concerning this issue. ThanK you

April 05, 2025

I came and look at a SUV Clay let me look and drive no pressure at all I came back the next day and bought it More

by gofast92truck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Briggs
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Apr 07, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're so glad to hear that Clay provided a no-pressure, comfortable environment while you explored your options. It's great that you had the time and space to make the right decision, and we’re thrilled you came back to purchase the SUV! We hope you're loving your new vehicle and appreciate you choosing us.

April 04, 2025

Al was absolutely FANTASTIC! He listened to my questions, accommodated my request, was very knowledgeable about the QX60, and laughed at my jokes. Would definitely recommend More

by Martha Wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t remember name of young man that explained all features of my car, but he was also great also!
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Apr 07, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience! We're so glad to hear that Al made such a positive impression—it's great to know he took the time to listen, address your questions, and make your visit enjoyable. We truly appreciate your recommendation and look forward to assisting you with your next INFINITI purchase!

April 02, 2025

DeFriest infinity team was very helpful, attentive and thorough when I brought my QX80 in with check engine light issue. I appreciated their help and excellent customer service More

by alec2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy St. Clair
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Apr 04, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience! We're so glad to hear that the DeFriest Infinity team was helpful, attentive, and thorough in addressing the check engine light issue with your QX80. We truly appreciate your kind words and are happy to know you had an excellent experience. We look forward to serving you again in the future!

April 02, 2025

Trevor was great! Loaner car was quick and efficient to get. The gentleman that checked me in and got my car at pick up was so courteous and efficient. I do not kno More

by prsharp2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor in Service....everyone listed is sales
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Apr 04, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We’re so glad to hear that Trevor provided great service and that the loaner car process was quick and efficient. We’re also happy to know that the team member who checked you in and out was courteous and efficient. We’ll be sure to pass along your compliments to the entire team. We look forward to serving you again in the future!

April 02, 2025

Great service ! ! Take care of my problem quickly and professionally !! Rent car manager (Dustin ) was amazing !! Friendly and helpful !! More

by glmike1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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Apr 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We’re so glad to hear that your issue was handled quickly and professionally. It’s great to know that Dustin, our rental car manager, provided such friendly and helpful service. We truly appreciate your feedback and look forward to assisting you again in the future!

April 01, 2025

It’s a great dealership,great ,people are always nice and friendly. I happy with them More

by yileixia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Crest INFINITI responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. We truly appreciate your feedback and are happy to know you're satisfied with your visit. We look forward to serving you again in the future!

April 01, 2025

Braeden and David were great! They were not pushy or overbearing about purchasing. They gave us the space we needed to figure out the perfect Infiniti for our needs. This was very More

by FLMDOG
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Clinton-Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that Braeden and David were able to provide you with the space and support you needed to find the perfect INFINITI. We truly appreciate your kind words and look forward to welcoming you back as a repeat customer in the future!

March 31, 2025

Overall great customer service, appreciate transparency and that the quote provided over phone was aligned to actual payment once at dealership More

by LACRETIA.MALONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
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Apr 03, 2025 -

Crest INFINITI responded

Thank you for your feedback! We’re glad to hear that you had a great experience and appreciated the transparency throughout the process. We strive to provide accurate information and ensure a seamless experience from start to finish. Thank you for choosing us!

March 31, 2025

I always have a good experience with this Dealership thank you for doing a great job More

by TOM_MORELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
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Apr 03, 2025 -

Crest INFINITI responded

Thank you for your continued trust in us! We're thrilled to hear that you always have a great experience. We look forward to serving you again in the future!

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