Back

Crest INFINITI

Frisco, TX

4.7
1,116 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
Contact Dealership

6100 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 1,116 reviews

January 20, 2025

CLAY BRIGGS AND DESHAWN GREEN THANK FOR ALL YOUR HARD WORK AND YOUR HELP YOU guys are very helpful and kind. I just purchased my 2025 toyota Camry today January 18, 2025 More

by SONIAVALDEZ2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshawn Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

I have purchased several Nissan products over the years, this is my first Inifiniti purchase. This was a truly exceptional experience. More

by FriscoRAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

2500. 90 and still not fixed have to take it back and spend more time Took it to you trusting it would be done right More

by JENNSG37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
January 20, 2025

Saturday understandably busy but this center needs more help. 3 hour wait for flat tire plug. And. It did not last. I’m at discount tire today. My service attendant was fantastic. More

by EJOFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan in service
January 20, 2025

Worked to service vehicle despite unusually bad weather. Keep me informed on progress of service. More

by ampm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
January 19, 2025

What stood out about Blake Jenkins was his willingness to work with me and my insurance company at odd hours. It was a 'Great' dedication and excellent delivery on his part More

by titilope.atekoja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Jenkins and Nathan
January 19, 2025

On this return visit the tech was able to repair the noise coming from the rear of the vehicle. The car service to pick me up to retrieve the car was not set up at the desired time I requested or at a More

by CATHY.RATCHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
January 19, 2025

Professional as always! Ran a little slow this time around but always informative to me as the ciustomer. Thanks! More

by R31ELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
January 19, 2025

Very pleased with the service management team’s customer concern and the quality of the work performed. More

by ALANDO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
January 18, 2025

Scheduled oil change with Crest Infiniti. Very pleasant on the phone reservation. Upon entering the bay area, we waited 18 minutes for contact with our rep, Troy Dunn. There was a lag time wh More

by JOHNSON.BETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dunn, Troy
Jan 20, 2025 -

Crest INFINITI responded

Thank you for your detailed and honest review of your service experience. We appreciate your thorough feedback about both the challenges and positive aspects of your visit. We apologize for the initial wait time and communication delay. We understand that waiting 18 minutes before meeting your service representative can be frustrating, and we take your experience seriously. We will review our internal communication protocols to minimize such delays. We're pleased to hear that once Troy engaged with you, he provided outstanding service by keeping you well-informed throughout the process. Our goal is to ensure seamless, efficient, and transparent communication during every customer interaction. Your constructive feedback helps us improve our service delivery. We appreciate you taking the time to share your complete experience with us.

1
...