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Crest INFINITI

Frisco, TX

4.8
1,296 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,296 reviews

April 01, 2025

Braeden and David were great! They were not pushy or overbearing about purchasing. They gave us the space we needed to figure out the perfect Infiniti for our needs. This was very More

by FLMDOG
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Clinton-Nasuwa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

It’s a great dealership,great ,people are always nice and friendly. I happy with them More

by yileixia
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Myles Bates
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

I always have a good experience with this Dealership thank you for doing a great job More

by TOM_MORELAND
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Robert Moler
March 31, 2025

Overall great customer service, appreciate transparency and that the quote provided over phone was aligned to actual payment once at dealership More

by LACRETIA.MALONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
March 30, 2025

Outstanding service as usual. Checked in promptly. Loaner was quickly available. Vehicle was returned as promised. More

by MICHAEL.HARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales. Only service department. Troy Dunn was my contact
March 30, 2025

Richie and Troy truly are the reason I choose to do business with this location. Above and beyond the greatest reps I've gotten to work with. More

by OLLIEMSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I arrived at the service center and was greeted by service personnel. They confirmed my appointment and asked for the keys to begin intended service. I was informed when service was completed and was More

by dwoods316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 01, 2025 -

Crest INFINITI responded

Thank you for sharing your positive experience! We're thrilled to hear that our service team provided you with excellent customer service from start to finish. We appreciate your trust and look forward to continuing to serve you in the future!

March 29, 2025

Al did an outstanding job finding the vehicle we wanted and walking us through the process. Everyone we dealt with were kind, courteous and professional. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Conkleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Crest INFINITI responded

Thank you for sharing your experience! We're thrilled to hear that Al was able to help you find the perfect vehicle and guide you through the process smoothly. It’s great to know that our team provided kind, courteous, and professional service. We truly appreciate your feedback and look forward to serving you again in the future!

March 29, 2025

Service staff were courteous and attentive. I was not satistified on why none of the service advisor did not take time to explain why my concern was not addressed. I do not know if I'd recomm More

by ucanes3265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brown and other advisor I worked with that I don't know the name of.
Apr 01, 2025 -

Crest INFINITI responded

Thank you for sharing your feedback. We appreciate your kind words about our service staff being courteous and attentive. However, we understand your concern about the lack of explanation regarding the issue you raised, and we recognize how important it is to have clear communication. We would love the opportunity to address this and ensure your concerns are fully understood and resolved. Please reach out to Randy Nabors at Rnabors@vtaig.com so we can discuss this further and work toward a solution.

March 28, 2025

I was very pleased with the service I received, as usual. My car was ready when promised. More

by JOYEDLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Mar 31, 2025 -

Crest INFINITI responded

We're delighted to hear that you were pleased with the service you received, as usual. We're also glad that your car was ready when promised. We appreciate your continued patronage and your positive feedback.

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