Crest Honda

Service Dept isn't Worth Much This is in reference to the repair shop. I just went in for standard, routine service: oil change, tires rotated. Because I don't like to sit in th This is in reference to the repair shop. I just went in for standard, routine service: oil change, tires rotated. Because I don't like to sit in the dealership for hours and wait, I made an appt. But. I still ended up sitting in the dealership FOR THREE HOURS. I suppose the point of making the appointment is so that I could know exactly when I'd sit at the dealers for 3 hours. Very convenient. I'll be sure to plan for that next time. But that isn't the worst part. Although the receipt said they had washed my car and checked my tire pressure, I got into the car to find: a still very dirty car AND the tire pressure monitoring system alert was plainly lit--exactly the same as it was when I drove the car in. I'm no mechanic--but the light tells me that no one bothered to check my tire pressure. So, after 3 hours of sitting at the dealership, I didn't even get the service I paid for. The services that they had the gall to list as completed on the receipt. Maybe someone just "forgot" to wash the car. But its not possible that someone just "forgot" to check the tire pressure. That is a routine part of a standard service. People don't forget to do something that they do everyday. Unless, of course, cutting corners is exactly what you do, everyday. Makes you wonder what else they didn't do. The icing on the bitter cake? They don’t much seem to care. I complained to customer service. I got the canned reply that “my feedback was important and they will be sure to contact me.” Of course, that never happened. I sent an email directly to Troy Conyer, the service manager. Do you know what kind of response I've gotten? NONE. I don’t mean ‘not the response I’d like.’ I mean NO RESPONSE AT ALL. So. If you want people who routinely cut corners, lie about services rendered, and then can't even be bothered to make things right, then Crest Honda is the place for you. More

Best car buying experience yet We found a great deal on a new Honda Civic here. The entire experience was relaxed and low-stress. Our salesman, Nate Allen, the "official singing sal We found a great deal on a new Honda Civic here. The entire experience was relaxed and low-stress. Our salesman, Nate Allen, the "official singing salesman," was up-front, genuine, and let us control the pace of our car buying experience. He also jammed out on the guitar for us while we were waiting for our paperwork to process. I'd definitely buy a car from them again! More

"Der Offizieller Verkaeufer" - Nate D. Allen I called up at Crest Honda to see what their hours were and Nate answere the phone and told me he'd wait up for me as I was coming in a bit close to c I called up at Crest Honda to see what their hours were and Nate answere the phone and told me he'd wait up for me as I was coming in a bit close to closing. I made it up there and Nate was extremely friendly and jovial despite it being nearly time to call it a day. I didn't feel rushed but rather welcome. Nate offered me a drink or a snack and we chatted about what I was interested in and we set out to find my new car. Nate listened intently and was an active listener as well as a very talented conversationalist. He made the entire process painless and actually entertaining. Buying a car with him was in fact a pleasure. I will most assuredly advise my friends and family that if they are in search of a quality car and a stressfree interaction with a saleperson then they should seek out the services of Nate and Crest Honda. Cheers, -Rob More

Crest Honda's "Official Singing Salesman"!!! I recently traded in my vehicle in Virginia and had a fair trade-in and good customer service. BUT after seeing Crest Hondas' "OFFICIAL SINGING SALES I recently traded in my vehicle in Virginia and had a fair trade-in and good customer service. BUT after seeing Crest Hondas' "OFFICIAL SINGING SALESMAN" on facebook....I WISH I could have had that kind of UNIQUE car buying experience!! He is dedicated to not only selling you a car but learning about the customer and identifying all their needs both within the car and financially speaking...genuinely caring for the customer and not trying to pull a fast one. Providing quality services with respect and dedication and no pressure. And on top of that...like I said...its the experience...seen so many posts where Nate D. Allen sings song requests from the customer...gives away free hot wheel cars to kids and even does origami! No one would forget the "Official Singing Salesman" car buying "experience"!! I would def recommend Crest Honda and the Official Singing Salesman to anyone in the Nashville area looking to buy a car!!! More

Awesome sales person and dealership This dealership has tons of new and used cars to choose from. Nate was amazing and helped with my car seat, gave my son a little car to play with, and This dealership has tons of new and used cars to choose from. Nate was amazing and helped with my car seat, gave my son a little car to play with, and was fast and friendly; not pushy. I would recommend him and this dealership to anyone! More

Major issues after service After having regular service done we experienced major issues with the Honda. It seems like the workmanship is poor and not checked after service. After having regular service done we experienced major issues with the Honda. It seems like the workmanship is poor and not checked after service. The result has been added expense and additional visits for additional work. More