Crest Honda

Stranded on the side of the road because of Crest Honda Bought a used Honda Odyssey from Crest a few years ago. When we test drove it, among other things, I noticed that there was no spare tire(it was also Bought a used Honda Odyssey from Crest a few years ago. When we test drove it, among other things, I noticed that there was no spare tire(it was also poorly detailed, which I was quick to point out). I asked them to put a spare in it before we took delivery. During delivery I verified that they had put a spare in it. I should have verified that they put a spare that actually fit on the van. I found out why I should have verified that the spare for today. We were in Memphis and picked up a nail in our tire. While trying to limp along to the closest tire shop, the tire ran flat. So, I stopped on the side of I-40 in the middle of not the best part of town. I then proceeded to remove the tire and Jack to replace the now flat tire. The first thing I noticed was that the donut of a spare was nearly flat...major bummer. Once the tire was off the van, I then picked up the donut and tried to line up the lugs with the holes. First effort was a no go, so I rotated the donut thinking that would help. Not so much. After I put it down in disgust, I walked it off for a moment trying to compose myself thinking I was just hot and frustrated and surely the donut would slide on for the third attempt. No luck. So, we called AAA to the rescue. All the while, my wife, 4 year old and 18 month old are in the car and we are getting low on gas...and did I mention we were in Memphis? In September? (It's hot outside!) So, AAA comes along and they aren't much help, all they had was batteries and an air compressor...so, the tow truck is called next. Luckily, my mother in law was a couple of miles away and she came to get the wife and kids while I waited on the tow truck. Just before she was about to drive off, a Good Samaritan came along who just happened to own a tire shop down the road. As luck would have it, this kind gentlemen was an old family friend who had just been to his store to check on his property and was driving home when he spotted us. He took me to his shop and plugged the tire free of charge. I can't express my gratitude to this man enough. We were literally stranded on the side of the freeway because the folks at Crest couldn't spend 5 minutes checking to make sure the spare they found for our van actually fit. When we were shopping for a vehicle I looked at Crest because of their pricing. There's a lot more to doing business today than just a good price. If you're going to buy a used vehicle from Crest, I'd recommend you take it to your mechanic to get a full inspection before signing the papers. At this point, I think I'm owed a spare that actually fits. I'll be sure to put it on the van first to see that it fits. More

Very pleasant experience!! Our buying experience was made enjoyable by a the very personable "Singing Salesman", Nate Allen. He pointed us toward, and helped us to obtain, a gr Our buying experience was made enjoyable by a the very personable "Singing Salesman", Nate Allen. He pointed us toward, and helped us to obtain, a great value on the car that we had our sights set on. He kept us informed, and entertained, throughout the "showroom process"; and ALL ON HIS DAY OFF!! Keep Nate on staff, because we will be referring his name to any potential car buyers we meet. More

Great experience overall Nate D. Allen was a pleasure to work with. He made everything easy and smooth for me while I was purchasing my first car. Keep up the good work. Nate D. Allen was a pleasure to work with. He made everything easy and smooth for me while I was purchasing my first car. Keep up the good work. More

Nate D. Allen -- great sales experience!! My wife and I have been dealing with Nate D. Allen, the "Go-To Nashville Honda Guy"! Nate is personal, professional, and simply a pleasure to do busi My wife and I have been dealing with Nate D. Allen, the "Go-To Nashville Honda Guy"! Nate is personal, professional, and simply a pleasure to do business with. He will be the first person we contact when looking for future vehicles! More

Nate D Allen is best of the best Nate went out of his way to help me find a car that was best for me. He was honest and straightforward. He suggested I buy a used vehicle instead of a Nate went out of his way to help me find a car that was best for me. He was honest and straightforward. He suggested I buy a used vehicle instead of a 2016 because it was better for ME, even though it was less expensive. He was relaxed yet efficient. Wonderful service. Wonderful guy. More

Excellent service, prompt and nice! I leased Honda Accord 2016 and Nate D. Allen did a great job. I went there to take a look and didn't even imagine I would come back with the car the s I leased Honda Accord 2016 and Nate D. Allen did a great job. I went there to take a look and didn't even imagine I would come back with the car the same day. Nate was so quick and professional in showing cars, explaining terms and conditions and organizing the leasing literally within 2-3 hours. Find the best singing salesperson in Nashville, Nate D. Allen when you visit Crest Honda! Also, prices at Crest Honda are great! More

Great experience at Crest Honda with Nate Nate D. Allen was great to work with. He was considerate, informative, helpful and never pushy. The team at Crest went above and beyond to help me g Nate D. Allen was great to work with. He was considerate, informative, helpful and never pushy. The team at Crest went above and beyond to help me get the exact car I wanted. I would totally recommend visiting Crest Honda and speaking with Nate! More

Poor Business Practices - MUST READ 3 reviews 1.0 star rating 5/24/2016 We bought a 2016 CR-V on 04/13/16; and on 05/24/16, we find out that they have not paid off our trade-in whic 3 reviews 1.0 star rating 5/24/2016 We bought a 2016 CR-V on 04/13/16; and on 05/24/16, we find out that they have not paid off our trade-in which now is in collections! My husband and I made several calls to Crest Honda this afternoon and no one was available to talk to us about this situation. We were told we would have to talk to someone tomorrow. NEVER again will be buy anything from Crest or any of their dealership which we understand there are several dealerships that they own including BMW, Cadillac, etc., The most horrible experience EVER! It has ruined my credit score and I had a good credit score until this mess! More

Nate D Allen aka singing salesman Dealing with Nate was such a pleasure. His upbeat, happy nature made him a joy to be around. I was offered a comparable deal in my "bubble" (I do ever Dealing with Nate was such a pleasure. His upbeat, happy nature made him a joy to be around. I was offered a comparable deal in my "bubble" (I do everything in a 4 mile radius), but because of Nate I stepped outside of my comfort zone and drive 30 miles to deal with him! Nate is Nashvilles go-to-Honda Guy:) More

Pleasant car shopping experience Nate did a great job helping us found an ideal car. He made the whole process very smooth and comfortable. We appreciate his help and definitely will Nate did a great job helping us found an ideal car. He made the whole process very smooth and comfortable. We appreciate his help and definitely will recommend Credit Honda to friends. More