Crabtree Nissan

I had a great experience with the used car dealer auto jocks. It was a pleasure to work with Stu who made the process informal which made it comfortable. Christine is great! She got the deal to go through jocks. It was a pleasure to work with Stu who made the process informal which made it comfortable. Christine is great! She got the deal to go through. I never had an experience at a dealer where the person in finance invite you into their office unless it was time to sign the papers! Thanks to Walter for following up with the phone call and being helpful as well. More

Horrible service the manager was rude and as I had an appointment he said to bad u got to wait I'm busy I said welll I have an appointment he said well you didn't talk to me and you have to wait with the appointment he said to bad u got to wait I'm busy I said welll I have an appointment he said well you didn't talk to me and you have to wait with the rudest attitude and I sill waited over an hour and a half!!!! While he sat in his office and talked on the phone More

I bought my car from county line in July last year from Hector who was a nice guy but everytime i went to county line he was busy or not available. I needed to bring it in for maintenance and some body wor Hector who was a nice guy but everytime i went to county line he was busy or not available. I needed to bring it in for maintenance and some body work around september and another sales guy kevin recognized me from when i bought the car and offered to bring me to service and introduced me to the service shop guy who was nice too. Very friendly people at county line and i will not go anywhere else for service. Just got my oil changed today and service guy still knows me. very cool! More

Never buying a Nissan again.....buyers beware! My wife and I have owned Nissan cars/trucks consistently since 1993 and this recent experience has left me sick to my stomach. I purchased my 2007 Pathfinde and I have owned Nissan cars/trucks consistently since 1993 and this recent experience has left me sick to my stomach. I purchased my 2007 Pathfinder and I just found out that the transmission was starting to go on the Friday after Thanksgiving at 105,000 miles. Apparently, there was a defect in the radiator that caused water and antifreeze to seep into my transmission and nobody in the service department stepped up to the plate to notify me about this issue. If I would have known about this issue, I would have changed the radiator earlier rather than wait for my extended warranty to expire ( I purposely bought the extended warranty in 2010 to avoid such an issue). When Greg at the service department told me that I needed a new transmission installed, he mentioned that it would cost around $8,800 and later found some "special" discounts that brought the price down to $7,600. I explained to him that it would have been nice to know about this problem earlier as my truck was just in there 2 weeks ago for its normal service. No mention of it at all...... Even if they did not detect anything, they still should have mentioned something.......even before this recent service. We have been good customers over the years and felt that there was no dedication here at all. There are plenty of articles and videos on you tube that clearly illustrate this issue and I spent the rest of the weekend learning more and more about it along with fueling my frustration as well. The extended warranty that was offered through Nissan as a result of a class action suit stated that this issue would have been covered up to 100,000. I know that we were over, but again, no mention that we should keep an eye out for such a problem. II ended up having my transmission rebuilt and changed the radiator as well at another transmission place for less than half the cost that was quoted by Nissan. The funny thing is that as I picked up my truck from the transmission place, there was a 2005 pathfinder just rolling in with the same problem, but much worse.. I have put a claim through Nissan North America and also awaiting the results of a class action suit brought against Nissan. Adding insult to injury, I also had to pay the "diagnostic fee" of $100 and was told that they would take that off of my.bill when I got the transmission replaced......yippee. I offered to pay $3000 for Nissan to do the replacement that was necessary and Greg told me that he would be losing money if he did it. I thought that it was a fair offer as Nissan could have met me half way here as that was the quote from the other 2 transmission places to rebuild. In the end, I am the one who is losing the money here and the value of my truck has depleted. I gave them a second chance to redeem themselves as I am now in the process of filing more paperwork and spending countless time on the phone to get more information. I am going to continue to contact Nissan as I am requesting them to pay my transmission bill. It really is a shame that they turned their heads on anyone who has a 2005-07 Pathfinder or Exterra. I also own an Altima and now I am putting it up for sale. Thanks County Line Nissan for being so loyal and honest with your customers! More

I purchased my 08 Altima about a year and a half ago from another dealership in Wallingford but had a bad experience with them so i decided to swing up to county line to see what they can offer me. i needed another dealership in Wallingford but had a bad experience with them so i decided to swing up to county line to see what they can offer me. i needed new tires on my altima so I walked in and stumbled upon Jason, a sales representitive who made sure it was his duty to place the order for me for the tires( since they werent in stock). The friendly atmosphere and the courtesy of the salesman prompted me to tell all my friends that have Nissans to definately come check this place out. My only complaint is that the tires were quite pricey but i purchased the goodyears so they will definately last a long time. Plus, kevin the service manager was extremely helpful as well. More

The only thing I would change is you need to put the price of the car. This way the buyer isn't wasting your time or yours. price of the car. This way the buyer isn't wasting your time or yours. More

I usually hate going into car dealerships because they are really pushy but my experience at County Line was not like that. My salesmen Kevin was very friendly and knew the answer to every question I had. are really pushy but my experience at County Line was not like that. My salesmen Kevin was very friendly and knew the answer to every question I had. Really helped me make the best decision on what car to buy but and I am extremely happy with my new Sentra. Wasn't pushy but very accommodating and honest! Since I bought my car my mother and sister both bought cars, a Murano and a Lexus from County Line with Kevin and are both also very happy! Will continue to recommend to anyone to go there. More

I called ahead to test drive a used mini cooper and had nothing but trouble with this dealership. At first the car wasn't on the lot and they offered me to honor their Memorial Day sale when it returned. T nothing but trouble with this dealership. At first the car wasn't on the lot and they offered me to honor their Memorial Day sale when it returned. They called to confirm it was present and when I arrived it was off the lot again. Additionally, they had no flexibility in price or had an Memorial Day sale offers for the vehicle. They calls back two days later to let me know that the car would not be coming back to the lot as the owner's daughter was using the car as a demo. Total waste of my time. Just take the car off their site if it's not really for sale. Also, the bathrooms were a disaster, with no paper towels, toilet paper, or soap. When I told the front desk a gentleman said, "don't expect me to do anything about it. Why dont you call management and tell them." I can't imagine a less professional response. My service with John was good. But that's the only saving grace of this awful car buying experience. I don't know why anyone would ever buy from them. More

Leroy was one of the most kind and helpful individuals I've met while purchasing a car at Countyline in Middlebury. Since this was my first brand new car I was purchasing, Leroy made it extra special. He I've met while purchasing a car at Countyline in Middlebury. Since this was my first brand new car I was purchasing, Leroy made it extra special. He went over everything about the car in detail and I even received an unexpected thank you/congratulations call the next day to ask how everything is. I would recommend everyone to visit the place and hopefully get to have the same wonderful experience I had. More