Crabtree Nissan

Simply the service was outstanding. I felt no sales pressure and all the questions were answered with courtesy and professional demeanor. The sales person spend a significant amount of time to explain pressure and all the questions were answered with courtesy and professional demeanor. The sales person spend a significant amount of time to explain all the features of the car and gave me multiple options to lease/purchase. More

I went to County Line today for my newly purchased Nissan Murano's first scheduled service. I was totally impressed by their service department. I had expected to pull in and have the normal experience whe Murano's first scheduled service. I was totally impressed by their service department. I had expected to pull in and have the normal experience when getting a car serviced. The normal experience would be defined as wait at the front desk, tell them why you are here, leave the keys, and go sit in a stuffy waiting area that offered chairs that were too close together, a coffee machine that is dated with no fresh creamer, and a small 19" TV with CNN on. But that wasn't my experience today. I pulled in and parked my car. As I was going to get out, Bob Bannon came over to me and asked if I am there for service. I said yes and he said pull right in. I pulled up to the garage, the door immediately opened, and I was greeted by Olivia. She looked up my appointment and escorted me to the waiting area. She told me help yourself to bagels, muffins, a latte or coffee. This service center is the bomb!! Tables and chairs everywhere, a huge 3D screen with a movie playing, laptops for everyone's use everywhere, fresh baked goods delivered daily, and an assortment of coffees with fresh creamers. Everyone I interacted was friendly and offered a friendly good morning. They even have daily activities which are free. Todays activity was free manicures. Later in the week was free massages. Are you kidding me?? Did I purchase an exotic car and this is the treatment I am going to receive? When my car was finished, Olivia came out, sat with me and told me the results of the service. She told me the car would be out in a few, which it was, and she was back with the final paperwork. County Line Nissan service department offers Excellent customer service, friendly atmosphere, state of the art facility, and great value. Go there, you will truly be amazed. Great job County Line!! More

I went to this dealer not expecting to actually complete a sale. I purchased a new 2002 Altima from them ten years ago. They were not my first choice to start shopping because they weren't close to my hou a sale. I purchased a new 2002 Altima from them ten years ago. They were not my first choice to start shopping because they weren't close to my house. Matt greeted us at the door. He explored our preferences and price range. While I was looking at new cars I also indicated I could be interested in a year-old model with extras as long as I did not have to pay the original full price for them. He made me a sweet deal on one of several 2011 models. We negotiated a sale price and then haggled over the value of my trade-in. Hours before the sale we phoned them with second thoughts because after reviewing MSRPs on similar cars we felt the discount should have been a little more. They agreed to meet our new price. In general, I think the experience at County Line Nissan was a good as you can get. They were good to us and we felt good about everything. I plan on going back to Matt when my other old car is ready for replacement. More

worked very hard to find me just the right vehicle. all were pleasant and willing to work with me. excellent service. took me out in several vechiles to help me in my decision for suv,car or pick up. sale were pleasant and willing to work with me. excellent service. took me out in several vechiles to help me in my decision for suv,car or pick up. sales was very educated about all the special features and the overall function of the car. understood about my credit score and help me obtain financing More

I was in County Line Nissan the other day to see about a new Altima, and was approached by the kindest gentleman by the name of Quinn James. I actually only came in to look for a car for my daughter who wou new Altima, and was approached by the kindest gentleman by the name of Quinn James. I actually only came in to look for a car for my daughter who would be traveling back and forth to school, (Needed Something Reliable) Conn-N.C. and I knew Nissan's were perfect for that. Now because of the way he described in full detail all the safety measures they've taken and the ratings it got, I myself felt obligated to trade my Camry in for a new Altima. I'm happy to say that I've been over-satisfied with the car and the salesman who introduced me to this fine vehicle, in addition my daughter loves her car. So, I say to Quinn James and the rest of the County Line Nissan employess a Big Thank-you for your assistance and contribution to a fading industry, for if it had more persons like you I'm pretty sure there would be no problem getting a vehicle. Awesome Job Thank You Again Brian Scott More

We had a great experience at County Line Nissan! The whole process from beginning to end was very pleasant. Everyone I spoke with was helpful and knowledgeable. I did not feel pressured at any time and whole process from beginning to end was very pleasant. Everyone I spoke with was helpful and knowledgeable. I did not feel pressured at any time and left in my 2010 Hyundai Elantra feeling like I had made all the right decisions. Thank you County Line! More

I came to County Line Nissan to purchase one of my first vehicles, a 2011 Nissan Maxima I'd been to other dealerships, to try out different models and such from my internet research. But I never got that s vehicles, a 2011 Nissan Maxima I'd been to other dealerships, to try out different models and such from my internet research. But I never got that sense of customer service that I felt at County Line. For one thing , the moment I entered other dealerships I felt like a victim or waiting for that con-man type car salesman to really pressure me into buying a certain model/make with all the options etc. At county line Quinn never gave me sort of pressure. He offered the kind of advice a good friend would when selecting the vehicle as well as the best options for my price range. Although I know dealerships have to make a buck too, the salesman worked well with me to establish the best price and satisfaction with my purchase. I think this is probably one of the most important factors beyond service/quality of actual car itself. Its the honesty and hard work in trying to help someone get what they're looking for. and I couldn't be any more happy with my car. In regards to post-car sale, any minor issues I did have I took up with the service department, with a pretty pleasant experience I gotta say. I'd been to service dept at BMW and Mercedes in the past for my parents/family's cars and had always felt there was a smug attitude there. Making the customer feel dumb or stupid for not knowing about the details of car fixing (how would one know if they weren't a car mechanic?) I honestly felt at those places my family was getting marked up service all the time! (I probably shouldn't go into how the luxury car brands staff are with sales, but it was pretty much the same smug attitude like the cars sells themselves i.e. not very helpful) In contrast, my experience with the service dept at County Line was a pleasant surprise. I felt the price as well as the service were in accordance with my expectations. Sometimes all it takes to make a customer happy is being polite and helpful. It's that easy. More

Like everyone else, I was apprehensive at first when choosing a new car. So many options, and then you have to deal with the salespeople...it can all be a little overwhelming. But thank goodness I cam choosing a new car. So many options, and then you have to deal with the salespeople...it can all be a little overwhelming. But thank goodness I came to the right place when I bought my New Nissan Altima. After a while the numbers prices and incentives all start to look the same, but that is where County Line Nissan stands apart from the rest. The level of professionalism experienced was unparalleled and the staff as a whole was very helpful and answered all of my questions. (And I ask a great deal of questions.) In particular, there was an employee by the name of Quinn Bannon who really blew me away. His patience and genuine nature is really what helped me close the deal. I could tell that I wasn't just another number on a whiteboard, I never felt like I was just another "sale". I could tell that he actually cared about making me happy and his attention to detail was only matched by his impeccable business acumen. When it comes to buying food, you go to a supermarket....when it comes to purchasing a car, you go to County Line Nissan. -Natalie Cohen More

I've been going to County line for the past 10 years and every time I go there they remember my name and treat me like a member of the family. This was the 4th car I bought or leased, they always give me every time I go there they remember my name and treat me like a member of the family. This was the 4th car I bought or leased, they always give me a great deal. I worked with Sal and last time he found a car for me at another dealer. They had it in Middlebury the next day. I will always use County Line. More