Crabtree Nissan
Middlebury, CT
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123 Reviews of Crabtree Nissan
Just flat out crooks. They don't even try to mask it. Whatever you do if you are looking at one of their vehicles and you want them to try to get you a loan, do not, DO NOT give them any money on deposit Whatever you do if you are looking at one of their vehicles and you want them to try to get you a loan, do not, DO NOT give them any money on deposit and DO NOT sign a purchase order. They will sneak the purchase order in with a couple of other nonsense forms for you to sign and basiclly once you sign it, any deposit you gave them is now theirs regardless if you buy the car or not. They tried to sell me a car they were advertising at $15,995 for $18,995. When I brought in the ad they all played stupid. When I said I was done with them and wanted my deposit back, the finance manager, Manny, told me he would mail it to me. They can keep my $100. I'm just glad I didn't give them the $1000 that Bobby wanted me to put down. I'll caulk it up as a lesson learned. I want to start using some serious profanity to describe these idiots but I'll keep it clean. I wish the worst in life for these xxxxxxxx. Don't waste your time with this dealership. You will only leave there frustrated and probably scammed out of some money. REMEMBER, never sign any kind of Purchase Order. Make sure nothing you sign says NO REFUNDS ON DEPOSITS. I talked to the Dept. of Motor Vehicles Comm. Office and they told me that all dealers have some kind of Purchase Order form that they use. More
My '02 Altima was in for recall services that required disconnecting the battery. I then had electrical problems that were unexplained. ie, the doors would lock when I closed the trunk lid, or sometimes t disconnecting the battery. I then had electrical problems that were unexplained. ie, the doors would lock when I closed the trunk lid, or sometimes the remote would not unlock the doors. Well, after traveling at highway speeds of 75 to 80 mph on a trip to Florida, we pulled into a rest stop, got out and closed the doors. When we came back to the car, the remote would not open the doors, so I entered using a key, but there was no electrical power. I opened the hood and found that the ground strap had popped off the battery when we had closed the door. In other words, when the car was serviced, the mechanic pushed the ground cable back on the battery post but did not tighten it. Since the car had more than one recall requiring disconnecting the battery, I assume this is a common practice with this service department. When I informed Greg Perez that this could have been really serious if the cable popped off after hitting a bad bump at highway speeds, his response was that I could have coasted to a safe stop. My response; How about if his wife was driving when it happened? I don't recommend this dealership! More
1:it took 2 months to get a simple can of touch up paint after numerous times being told to come in and get it noly to be told they don't have any. No Appology.<br><br>2: asked for pinstripe to put on the c after numerous times being told to come in and get it noly to be told they don't have any. No Appology.<br><br>2: asked for pinstripe to put on the car. it had to be ordered. I called to find out if the stripe was in and was told yes, an appointment was set up for the next day and after waiting 1 1/2 hours we approached the service counter only to be told the stripe was not in. No appolgy. A call to the service manager rectified the problem after complaining of the lack of service and communication.<br><br>3: had an appointment for an oil change and wheel alignment/balance. After 1 1/2 hours the car had not yet entered the service area. I was 3rd in line and was present at 7.30am when the service department opened. I saw other people come in after me and left with their service being carried out. I approached the service desk and asked what was the deal with my car "why hasn't it been worked on". They had no answer and again NO APPOLGY. I demanded my keys and left. I then phoned the manager to make yet another complaint and told him that apart from our free oil changes, he will never see our vehicle in his workshop again. He had NO APPOLGY as well.<br><br>4: do not deal with this outfit, their adds say they care but the do NOT!! They could care less. More