Covert Ford of Austin

Very helpful and made it extremely easy to find and get a car. Nice people and fair pricing. car. Nice people and fair pricing. More

We had some bumps with my car buying experience but the staff (Joseph Nunez) was very supportive, informative, and kind. I got a better deal than I had originally expected and am very happy with Covert For staff (Joseph Nunez) was very supportive, informative, and kind. I got a better deal than I had originally expected and am very happy with Covert Ford! More

Brittany was so helpful in addressing my tire issue. I did not have an appointment as the flat came unexpectedly. The tire came in and was replaced in a timely manner. I did not have an appointment as the flat came unexpectedly. The tire came in and was replaced in a timely manner. More

Fast service. But when we first arrived no one greeted us and we did not no the procedure. We ended up walking are the service drive asking various workers what to But when we first arrived no one greeted us and we did not no the procedure. We ended up walking are the service drive asking various workers what to do More

Service was impeccable as was Shawn the service person. Very highest recommendation! Would certainly use this service again! Very highest recommendation! Would certainly use this service again! More

William was polite and knowledgeable, a pleasure to work with. The service is one of the reasons I come back. with. The service is one of the reasons I come back. More

I still have one of the issues. I took my car for 2 issues and only one was resolved. I took my car for 2 issues and only one was resolved. More

Brittany was good and keeping me up to date while my truck was in the shop and made sure to contact me before anything was done. The reason I do not recomend the service center and why it gets a three w truck was in the shop and made sure to contact me before anything was done. The reason I do not recomend the service center and why it gets a three when really it was at least a 4 star experience is because I noticed a bottle of spray that I used inside my truck was gone. I’d contact the dealership but it was a $5 bottle and after my sales experience there i knew they wouldn’t try and do anything about it so it’s not worth the time. Just don’t keep anything loose laying around or someone is going to swipe it and you should be good to go there More

Do not waste your time or money. It took over a month to get my car back for basic interior upholstery repair (factory issues). When I got my invoice back it said they spent under 3. It took over a month to get my car back for basic interior upholstery repair (factory issues). When I got my invoice back it said they spent under 3.5 hours actually working on my car. The entire time communication was very poor. No one ever followed up on my calls and I was provided conflicting information when I spoke to people. I was not offered a courtesy car or even a ride to and from the dealership. The upholstery "repair" they did started to unravel almost immediately. Never ever again. More

My F250 was stolen and my local dealership in San Antonio told me they could not find me a new one. They said I would need to order a 2024 and it could take up to 10 months to get a new truck. That just wasn told me they could not find me a new one. They said I would need to order a 2024 and it could take up to 10 months to get a new truck. That just wasn't going to work for me. Wendell and Bryan Tanner got me in a new 2023 F250 within a few weeks and delivered to be in SA. I could not be happier. From the first phone call they felt my pain of having to deal with a stolen truck and they did everything they could to find me a replacement quickly. They far exceeded my expectations and they will have a customer for life. More