Covert Ford of Austin

Great service and attention to detail. Very friendly and accommodating and sale’s process was quick and easy Very friendly and accommodating and sale’s process was quick and easy More

I felt like I was part of their Family, Have confidence that Covert will take care of you!! that Covert will take care of you!! More

Very courteous service. The service area is crowded and cramped into the middle of the dealership. This compares unfavorably with dealerships in the surrounding area. The service area is crowded and cramped into the middle of the dealership. This compares unfavorably with dealerships in the surrounding area. More

Great experience, super easy purchase, and super friendly staff!! Really work to get you in the vehicle you want!! staff!! Really work to get you in the vehicle you want!! More

They one of the worst car buying experiences ever. Alda and Max both lied and cheated me on the deal, all to make a sale!!! Alda and Max both lied and cheated me on the deal, all to make a sale!!! More

*** NO SERVICE *** The dealership is two blocks from my house, so it is very convenient - but they are horrible when it comes to service. They take far too long, they don't call or email you when they nee house, so it is very convenient - but they are horrible when it comes to service. They take far too long, they don't call or email you when they need to order a part and want/need you to authorize it. They don't answer the phone for the service department due to high volumes - and don't call you back when you leave a message. You have to physically go to the service department to get a status. Their website has a contact link which includes "Live Chat" and "Send an Email" - but when you select them the list changes to contact new car sales or used car sales - no service. More

Salesperson was pushy and made me feel like all he cared about was the sale. Odometer reading was off by 1600 miles. After some negotiating they made it right but I had no idea I would have to be on the def about was the sale. Odometer reading was off by 1600 miles. After some negotiating they made it right but I had no idea I would have to be on the defensive/not be able to trust a large dealership like this one. More

Car was defective upon delivery to me in McAllen, TX. Taken to local dealer for warranty repairs. Car still in shop since Saturday. Never got 2nd key to car eventhough saleman said it would be mailed. Taken to local dealer for warranty repairs. Car still in shop since Saturday. Never got 2nd key to car eventhough saleman said it would be mailed. More

Everything went well and was smooth. Only problem was Foed Pass was having issues and count not log in. Only problem was Foed Pass was having issues and count not log in. More

Jordan Harris was an amazing, friendly and knowledgeable salesman. My car buying experience was phenomenal and quick! Easy in and out. Loved it! salesman. My car buying experience was phenomenal and quick! Easy in and out. Loved it! More